Human Resources Generalist presso Knoxville's Community Development Corporation (KCDC)

Description

SUMMARY

• Under the supervision of the Human Resources Director, the Human Resources Generalist supports the KCDC HR department by performing a variety of high-level technical and administrative human resources functions in the areas of recruitment, compensation and benefits, training and staff development, and compliance. This role will promote company culture through various programs including, but not limited to employee communications, onboarding, recognition, wellness, and other events or activities. Requires exceptional interpersonal, communication and analytical skills, including experience with HR software programs. Strong knowledge of all HR practices is essential, as is sensitivity to confidential matters.

All activities must support Knoxville’s Community Development Corporation’s (“KCDC” or “Authority”) mission, strategic goals, and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

Recruitment & Staffing

• Manage and coordinate full-cycle recruitment, including job postings, sourcing, resume review, candidate screening, interview scheduling, and reference checks.
• Partner with hiring managers to understand staffing needs, develop job descriptions, and create recruitment strategies to attract top talent.
• Maintain relationships with external agencies, job boards, universities, and community partners to strengthen talent pipelines.
• Track and report recruitment metrics such as time-to-fill and quality-of-hire.
• Serves as first point of contact for employee action forms, job requisitions, And. Employee terminations. Ensures timely processing in order to ensure on time and accurate payroll.

Onboarding & Offboarding

• Organize and facilitate new hire orientations, ensuring employees understand company culture, policies, and benefits. Conducts ad hoc orientations on employee’s hire date and coordinates more thorough and robust orientation programs on a monthly or bimonthly basis depending on hiring volume. 
• Prepare and process all required employment documentation, background checks, and eligibility verifications.
• Ensure smooth offboarding for departing employees, including exit interviews, final paperwork, and COBRA processing.

Employee Experience

• Promote a positive work environment by fostering employee engagement and recognition programs on an ongoing basis.  
• Serves as primary contact for employee appreciation events. Plan and execute quarterly events with the assistance of other staff.
• conducts interviews and annual employee engagement survey.
• Support initiatives that encourage diversity, equity, inclusion, and belonging, as well as that during the recruitment process.

Compliance & HR Administration

• Maintains accurate and up-to-date employee records (digital and paper) in accordance with federal, state, and local employment laws. Works on the on-going conversion of paper files to electronic.
• Support audits by ensuring files and documentation meet compliance standards.
• Assist in developing, updating, and enforcement of HR policies and employee handbooks.
• Monitor regulatory changes and recommend updates to ensure ongoing compliance.

Compensation & Benefits

• Assists with the administration of employee benefits programs including health, dental, vision, retirement, and leave programs. 
• Assist employees with benefits enrollment, questions, and problem resolution.
• Collaborate with payroll to ensure accurate and timely processing.
• Assists with the annual performance evaluation process.

Training & Development

• Help identify employee training needs through surveys, performance reviews, and leadership feedback.
• Coordinate learning and development programs, workshops, and e-learning opportunities.
• Track training participation and assess program effectiveness.
• Support career pathing and succession planning initiatives.

HR Data, Reporting & Projects

• Maintain and update HRIS systems, ensuring data accuracy and security.
• Generate reports and analyze HR metrics such as turnover, retention, and employee satisfaction.
• Support organizational development projects including process improvement, policy updates, and HR technology implementation.
• Participate in cross-functional initiatives that improve employee experience and workplace efficiency.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s degree in human resources or related field required preferred or equivalent experience. 
• 3-5 years experience in benefits, compensation and/or HR Generalist role 
• Microsoft Office skills 
• Strong written and verbal communication skills 
• Ability to collaborate with other team members, departments and different levels of the organization 
• Strong organizational skills with attention to detail while maintaining ability to multitask and manage multiple responsibilities 
• Ability to establish rapport and develop relationships with key stakeholders 
• Ability to complete work and meet deadlines in a fast-paced, dynamic environment