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Senior Software Engineer presso Delta Dental Insurance Company

Delta Dental Insurance Company · Alpharetta, Stati Uniti d'America · Remote

$131,498.00  -  $136,498.00

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Cloud

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EMPLOYER: Delta Dental Insurance Company

TITLE: Senior System Engineer

Location: 1130 Sanctuary Parkway, Alpharetta, GA 30009; Telecommuting permissible from any location within U.S. except from the following states: AK, NH, DC, HI, OK, ME, VT, PR or other U.S. Territories, NB, WV, ND, WY.

Salary Range: 40 hours/week; $131,498 - $136,498/year

Responsibilities

  • Manage and support the company’s Citrix environments, Intune, other related service requests and incident support.
  • Provide operational support, customer engagement, and continual service improvement of Citrix XenApp, VDI, MCS, Intune. 
  • Azure and other duties as assigned.
  •  Provide business-facing support and conduct business requirements analysis to deliver capabilities and technology integrations across platforms for greater employee effectiveness. 
  • Improve upon existing employee engagement models, build upon ITSM processes for incident management, request management, and release management, and will continuously build more connected and interoperable platforms while planning, building, and implementing Workplace Engineering technology roadmap. 
  • Help drive and lead the deployment and migration of Citrix environments, ensuring smooth integration with existing IT infrastructure. 
  • Oversee the installation and configuration of Citrix infrastructure, including provisioning, monitoring, and user access management. 
  • Telecommuting permissible from any location within U.S. except from the following states: AK, NH, DC, HI, OK, ME, VT, PR or other U.S. Territories, NB, WV, ND, WY

Qualifications

  • Bachelor’s degree or foreign degree equivalent in Electrical Engineering, Information Technology, or related field and five (5) years of progressive, post-baccalaureate experience in Information Technology or job offered.

  • Design and architect Citrix-based solutions (Citrix Virtual Apps, Citrix Virtual Desktops, Citrix ADC/NetScaler) to meet enterprise requirements across multiple environments (on-premises, hybrid, cloud)

  • Optimize Citrix environments for performance, including resource management, load balancing, and efficient use of Citrix licensing.

  • Ensure Citrix solutions are implemented in a secure manner, adhering to best practices for data protection and compliance.

  • Work with system administrators, network engineers, and other IT teams to ensure Citrix solutions are integrated with other systems and infrastructure.

  • Document Citrix architectures, configurations, and best practices for future reference and knowledge sharing. Prepare technical reports and performance metrics for senior management and other key stakeholders.

  • Control UP digital employee experience platform, to include roles, permissions, integration with Citrix Daas/NetScaler, configuration of triggers, stress levels and Scout Bees. 

  • Dashboard creation, Integration of API using webhooks andremote execution of scripts, configuration of scripts actions email integration, agent deployments and upgrades. 

  • Utilize VMware ESXi hosts, VMware vSphere ESX and VMware vCenter Server to support and troubleshoot the technology environment.

  • Utilize DHCP, name resolution, domain, OU hierarchy, and domain trusts to ensure the technology can be dependent on Active Directory. 

  • Utilize OSI Network Model to troubleshoot issues and creating GPOs and PowerShell scripting to automate workflow. 

  • Architecture and cloud services to design scalable, secure, and reliable cloud services. 

  • Azure services, such as Azure Compute, Storage, networking, and the ability to architect solutions that optimize cost and performance. 

  • Performance monitoring and troubleshooting to maintain a high availability and optimal performance of cloud services. This includes knowing how to use tools such as Azure Monitor and insights to track performance metrics, set up alerts and diagnose issues.

  • Server 2016, 2019 and 2022, server administration, active directory management, security policies, disaster recovery planning, patch management, and ability to project manage. 


Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. 
Pay Grade 22. $131,498 - $136,498

TO APPY-Apply online directly at-https://ejep.fa.us2.oraclecloud.com:443/hcmUI/CandidateExperience/en/job/2894/share/300007408648986?utm_medium=jobshare&utm_source=Internal%20Job%20Share

About Company

At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment.  Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.  Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

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