Respite Care Coordinator presso Metropolitan Family Services

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. 

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for a full-time Respite Care Coordinator to join our Team at our DuPage office. 

 SALARY: 

• The average starting salary for this position will fall in the range of $48,000 and $51,000 annually. Where candidates fall in this range will be based on skill and experience level. 

ESSENTIAL JOB FUNCTIONS: 

• Conducts necessary assessments and develops collaborative, strengths-based child and family service plans.
• Provides outreach and education to children and families about care coordination and eligible services.
• Conducts community engagement and provides services to the child and family in home and community-based settings.
• Gathers information for the assessment and treatment care plans.
• Documents the care/service plans and other vital information in electronic health record after each contact and service.
• Actively leads care planning process that specifies direct care resources to meet physical and psychosocial needs; by prioritizing problems and establishing mutually agreed upon goals specific to the client.
• Participates as assigned in participant education, including development of materials, conducting presentations or supporting other team members in such efforts.
• Works with multidisciplinary professionals and community agencies to provide a continuum of coordinated care to meet the complex needs of clients.
• Maintains timely and accurate client records and any necessary agency and funder required program reports.
• Participates in agency and site based required meetings and trainings.
• Other duties as assigned.

KNOWLEDGE, SKILLS and ABILITIES:

• Experience working with diverse child and family populations with significant behavioral health needs; social service experience is preferred.
• Excellent oral and written communication skills, including written, social media, giving community presentations and proficiency in Microsoft Office Suite and Google tools.
• Punctual, reliable and dependable with the ability to work flexible hours (some evenings and weekends).
• Ability to work effectively with diverse individuals and groups.
• Self-starter that is detail-oriented and thinks creatively and strategically.
• Ability to produce high-quality work independently.
• Demonstrated commitment to social justice, community empowerment, and advocacy.
  

QUALIFICATIONS:

• Bachelor's degree in a human services field required.
• Or 2+ years' supervised experience in the mental health field required.
• Bilingual in Spanish preferred.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screenings and criminal background checks.

TRANSPORTATION/TRAVEL REQUIREMENTS:

• Driving for work required with transportation of clients preferred in a personally owned vehicle. Travel between sites not required.

GRANT/FUNDER/PROGRAM REQUIREMENTS:

• The Respite Care Coordinator will, in addition to the above Care Coordinator job responsibilities, complete the following:
• Coordinates and implements services for Respite Program children, youth, and families.
• Receives referrals/intake for service and conducts initial intake appointments within the time frame established by the funder.
• Coordinates aspects of one-to-one respite, including assignment of staff, attending the initial meeting with clinician, respite staff, and family, serving as the point of contact for respite staff, and serving as liaison between various referring program staff and respite workers.
• Attends and assists in the planning and execution of group services, including monthly outings, summer program and virtual group.
• Manages all aspects of private pay respite including contacting families monthly, contacting facilities to make payment for identified activities, collaborating with supervisor on invoices from families, as well as tracking clients and funds dispersed.
• Ensures completion of all necessary paperwork for respective services provided to families including assessment, ITP, service notes and program specific forms.
• Assists in the training/on boarding of new staff, as well as development of training materials.
• Assists with administrative tasks that support the operation of the program, including participation in quarterly reports.
• Carries own caseload of respite clients.
• Assists in the development and monitoring of policies and procedures involved in administering a respite program.
• Stays informed of clients' service needs to provide input into annual and long-range planning.
• Works closely with other program staff to develop and carry out collaborative goals.
• May serve on agency-wide committees and may represent the agency at regional meetings. Works effectively with diverse staff and service population.
• Five years of experience working with children in social service or educational setting, including experience facilitating supportive and therapeutic programming to youth and adolescents.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with agency staff, parents and community partners.
• Ability to interact effectively with staff in multiple programs and diverse individuals and groups.
• Demonstrated ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proficiency in required computer programs, Windows, Word, Zoom and Outlook.
• Ability to learn agency and funder computer programs.
• Available to work a flexible schedule that includes evenings and some weekends.
  

PHYSICAL DEMANDS

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! 

Some highlights include: 

• Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered! 

• Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

MORE ABOUT US: 

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.  

This job description is not designed to cover nor contain a comprehensive, exhaustive listing of duties and responsibilities, and it is expected that employees understand there may be other duties assigned outside of the written language that appears here.

Metropolitan Family Services reserves the right to amend, add, change, and/or remove responsibilities to meet business needs as necessary, at any time, with or without notice to employees.