- Ufficio in Smyrna
Title: Installation Technician
Primary Focus Areas: Product Deployment - Technology
Direct Leader: Sr. Manager of Game Technology
Job Description:
The Game Technology department is responsible for technical production, installation (deployments), and
development. The Installation Technician has the integral responsibility of Delivering Epic Interactive
Experiences to our guests through the successful installation of our product. This role will work closely with
Project Leadership as a resource to perform on-site prewires, installations, renovations, and other
miscellaneous special projects The Escape Game performs.
Pay & Benefits:
● $16-18/hr Starting compensation based on experience
○ Regular 5 hours of weekly overtime
● Eligible for HQ Bonus
● Eligible for TEG HQ Full Time Benefits as outlined here
● 8 Paid Holidays + 15 PTO Days for vacation, sick or bereavement use
Hours & Schedule:
● Expected Weekly Hours: 40 - 45 while in-office, 70+ hours weekly while traveling
● Travel Expectations: Extensive (85%+ of the workload)
○ Trips are up to 23 days consecutively, 10.5 hour working days (minus break)
○ Trips are local and out-of-state. Travel is paid for by The Escape Game.
● Expected Schedule:
○ Office: Monday - Friday (day shift)
○ Installation: Monday - Friday plus weekends (Dayshift / Midshift / Nightshift - depends on
installation schedule, weekend work often includes accompanying rest/off days during the
upcoming workweek)
○ Emergency Travel: As needed, could include nights & weekends with extended hours
● Oncall: Yes
Job Responsibilities: Product Deployment
● Travel on Tech Projects : Installations / Prewires / Renovations / Special Projects
● Perform Various Onsite Tasks - Examples Below
○ Run Cable
○ Terminate and Test Game Components and Control Panels
○ Terminate and Test Fire Access Control Systems and Equipment
○ Terminate and Test Audio / Video Systems
○ Terminate and Test IT Systems
○ Troubleshoot issues that arise
Job Requirements : *On the job training for skills without prior knowledge/experience*
● A love for escape rooms and interactive media
● Strong organizational and interpersonal skills
● Contagiously positive, can-do attitude
● Loves to “win”
● Strong organizational and interpersonal skills
● Strong communication skills - written, on the phone, in-person
● Proficient at spreadsheets & document creation
● General business acumen
● Ability to lift/carry up to 50 pounds individually
● Able to stand, walk, climb ladders, and navigate tight spaces for extended periods of time
