Care Manager - Home Care presso Homecare By Design

Description

Care Manager – Home Care by Design

Do you have a big heart, a passion for helping others, and the drive to make a meaningful difference every day? At Home Care by Design (HBD), we’re on a mission to create active and engaged lives through exceptional care — and it all begins with our Care Managers.

What you will do:
As a Care Manager, you will be the vital link between clients, families, and caregivers. You will build lasting relationships by:

· Understanding and tailoring home care solutions to each client’s unique needs.

· Coordinating caregivers with thoughtfulness and attention to detail.

· Communicating and documenting important caregiver and client feedback.

· Complete quarterly surveys to assess client satisfaction.

· Supporting our team to deliver care that not only meets but exceeds expectations.

Why join HBD? As a Care Manager, you will have the opportunity to:

· Make a lasting impact on clients’ lives.

· Connect families with exceptional caregivers.

· Be part of a supportive, mission-driven team.

· Grow in a meaningful career where your work truly matters.

If you’re ready to use your skills, heart, and energy to enrich lives, we’d love to hear from you.

BENEFITS

• Dental insurance
• Health insurance
• Health Savings Account
• Paid Holidays
• On-site gym
• Paid time off
• Referral program
• Vision insurance

Requirements

What we’re looking for:  We want someone who is:

• Compassionate, personable, and relationship-driven.
• A natural leader capable of working with and influencing others. 
• An excellent communicator, both written and verbal.
• Highly organized, flexible, and skilled at prioritizing.
• A natural problem-solver who thrives in a dynamic role.
• A background in customer service, preferably in a health care setting.
• Professional demeanor and polished appearance. 
• Experience in home care, hospice, and other client facing roles in health care preferred.
• Skilled at quickly developing relationships and loyalty with a client-service oriented approach
• Computer skills: Microsoft office, comfortable in learning client care management software systems
• Must be available on weekends as clients' needs come up

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested by individuals with disabilities to allow them to perform the essential functions.

• Exchange information and communicate verbally and by written word
• Must be able to read, write, and comprehend English
• Demonstrate active listening skills
• Maintain an in-office schedule while also traveling to client locations, which includes driving and making multiple stops throughout the day, involving frequent entry and exit from the vehicle. 
• Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus
• Ambulate on rough surfaces and climb stairs
• Sit for prolonged periods of time
• Occasional driving
• Occasional walking and standing
• Occasional bending, kneeling, crouching, reaching, pushing, pulling
• Demonstrate manual dexterity
• Lift or move up to 25 lbs