Customer Vehicle Service Agent presso SIXT

Job Description

Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you’ll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions, performing thorough cleaning and maintenance, and identifying any damage. Look forward to numerous development opportunities with an hourly rate of $20.25. 

YOUR ROLE AT SIXT 

• You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience 
• You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition 
• You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently 
• You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information 
• You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental business needs

YOUR SKILLS MATTER

• Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
• Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
• Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
• Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
• Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus

WHAT WE OFFER

• Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
• Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
• Bonus Plan Take advantage of a bonus plan based on performance
• Employee Assistance Program Access support whenever needed through our Employee Assistance Program
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!