Job Summary:

The Regional Account Manager is responsible for driving business development, managing key client relationships, and supporting the successful delivery of vegetation management services across their assigned territory. This role combines sales, estimating, and operational oversight to ensure ArborWorks’ customers receive exceptional service while the company achieves sustainable growth.

The ideal candidate is highly organized, experienced in the vegetation management or tree care industry, and able to thrive in a fast-paced environment. This position requires strong communication, analytical, and relationship-building skills, along with the ability to collaborate across Business Development, Sales, and Operations teams.

Responsibilities:

• Identify and pursue new business opportunities in utility vegetation management and related markets.
• Conduct outreach to prospective clients through calls, emails, in-person meetings, and attendance
• at industry events.
• Develop and maintain relationships with key stakeholders in target accounts.

• Review RFP documents such as specifications, maps and contract details to identify risks and opportunities to qualify leads.
• Completes job walks on bid opportunities and determines proper crew structures, production and equipment to successfully build out cost models.
• Solicit quotes from suppliers for materials and equipment as required
• Works closely with the Business Development, Sales and Operations teams throughout the RFP/Bid Process.
• Assists in the pricing and bidding of projects for Utilities, States, Municipalities and Federal opportunities. 
• Communicates with customers to clarify scope of work, materials, and schedule requirements, and documents these clarifications.
• Actively participates in the internal estimate review process.
• Assists with final assembly of estimate for presentation to Management.
• Collects and organizes all bid information for future reference.
• Aids field operations with change order pricing if needed.
• Attends industry events and represents ArborWorks to the industry in a professional capacity.
• Builds and maintains relationships with internal ArborWorks clients.

Qualifications:

• Valid Driver’s License with clean DMV record, per AW insurance requirements
• 5+ years of experience in the vegetation management industry

• Knowledge and field experience of utility line clearance and related field operations 
• Strong understanding of competitive landscape across ArborWorks territory and the vegetation management industry
• Attention to detail and capable of maintaining a high quality of work product
• Ability to work independently and within a team environment
• Ability to read and interpret maps and specifications
• General knowledge of negotiated bids, T&M bids, fixed price bids, unit price bids, etc. 
• Strong understanding of Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong math and analytical skills
• Solid communication skills to complete paperwork and communicate with clients and internal customers effectively
• Demonstrates behaviors consistent with ArborWorks Core Values
• Maintains a “value added” approach to estimating
• Knowledge of tree inventory software
• Ability to travel regularly
• Certified Tree Safety Professional (Recommended)
• ISA Certified Arborist (Recommended)

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Physical: Primary functions require sufficient physical ability and mobility to work in a field and office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to occasionally travel to other locations using various modes of transportation; to verbally communicate to exchange information; to see in the normal visual range with or without correction; and to hear in the normal audio range with or without correction.

Environment: Work is performed in the field and a standard office environment with frequent interruptions and public contact.