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Patient Concierge PRN presso Pacific Fertility Center

Pacific Fertility Center · San Francisco, Stati Uniti d'America · Onsite

54.080,00 USD  -  58.240,00 USD

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Our Patient Concierge will be responsible for the efficiency, accuracy and professionalism of the front desk of Pacific Fertility Center (PFC).  The Patient Concierge works in a collaborative relationship with the front desk team as well as with other PFC departments and employees.

Everything we do at PFC is guided by our Mission Statement: “As a unified team, guided by the highest ethical standards, we provide our patients with the best quality, individualized, compassionate fertility care.”

This is a PRN position, requiring availability for 2 to 3 days per week, primarily on weekends (Saturday and Sunday) and holidays, with occasional weekday coverage. Shifts are typically 8 hours long and scheduled between 6:45 AM and 4:30 PM, Monday through Friday.

Essential Responsibilities:

  • Serve as the first point of contact by answering phones, directing calls, and greeting patients and visitors with professionalism and empathy.

  • Coordinate and confirm patient appointments, follow-ups, and physician referrals in a timely manner.

  • Facilitate communication between patients, physicians, laboratory staff, and clinical teams while maintaining strict adherence to privacy and patient care standards.

  • Accurately compile, update, and maintain medical records, reports, and patient correspondence.

  • Assist patients with completing insurance documentation and consent/privacy forms.

  • Support daily clinic operations and perform additional administrative tasks or special projects as assigned.

Education: 

  • High School Diploma or equivalent required; Bachelor's degree preferred
  • Minimum of one year of medical administrative experience required
  • Bilingual a plus!
  • Experience with Electronic Medical Record (EMR) system strongly preferred

Pay: $26.00 - $28.00 per hour depending on experience.  

✨ Part-time Hours. Full-time Heart. Endless Possibilities. ✨
Looking for flexibility without missing out on great benefits? As a PRN (as needed) team member, you’ll enjoy the freedom of part-time hours plus meaningful perks that make you feel supported, valued, and connected. Here’s what’s waiting for you:
🌞 Holiday Pay Perks
Earn time-and-a-half when you work on a company holiday.
🐝 PerkSpot Savings Buzz
Score exclusive discounts on travel, dining, gadgets, and more.
🐾 Refer a Friend, Earn Rewards!
Bring your talented friends on board and earn up to $1,000 for successful referrals.
🌿 Free Calm Health Subscription
Relax, recharge, and sleep better with complimentary Calm Health access.
💙 Employee Assistance Programs (EAP)
Confidential counseling and resources available 24/7 to support your well-being.
🎉 Celebrate Wins with Bonusly!
Give and receive recognition, earn points, and redeem them for gift cards and rewards.
🐶 Pet Insurance for Your Fur Babies
Enroll in Pet Benefit Solutions and choose coverage that fits your pet’s unique needs.
👉 Join us as a PRN employee and experience the best of both worlds—flexible hours with full-hearted support.

Commuter reimbursement or onsite subsidized parking options available.

 

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