Public Safety Dispatch Lead III presso St. Olaf College

Job Title: Public Safety Dispatch Lead

Classification: Student Employee (non-exempt)

Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057

Department Name: Public Safety

Unit Number (5 digits): 16315

Length of Position: See Employment Authorization  

Contact Person/Supervisor: Zita Toth Gaddis

Pay Rate (Check One)      Standard Hourly Rate X Supervisory/Special Skills Hourly Rate

To be selected for this position of Dispatch Lead, students MUST currently be employed with Public Safety as a Public Safety Dispatcher.

Description of the Position: (Purpose of the Position): Primary answerer of the 24/7 Public Safety telephone. Under the direction of the Department of Public Safety and Communications Center Director, conduct training for new Dispatch hires.

Transferable Skills: Communication, information management, emergency preparedness.

Duties and Responsibilities: 
•   Under the direction of the Department of Public Safety and Communications Center Director, conduct training for new Dispatch hires.
•   Answer the Public Safety emergency number, gather important information, and dispatch officers.
•   Report emergencies to the Northfield Police, Fire or Rescue Departments as requested.
•   Dispatch on-campus Emergency Medical Technicians (EMT's) to medical calls.
•   Answer calls for Safe Ride & Safe Walk and dispatch as appropriate.
•   Contact college facilities personnel as requested.
•   Enter telephone calls received and important information into the records management system.
•   Provide accurate information to callers.

Qualifications: (Education/Experience/Skills) 
•   Prior experience as a student dispatcher.
•   Clean campus conduct record.
•   Successful completion of provided training program.
•   Successful completion of a background check which may include: criminal background checks, reference checks, verification of work history, verification of any required academic credentials, licenses, and/or certifications.
•   Effective verbal communication skills.
•   Excellent organizational skills and attention to detail.
•   Ability to work with minimal supervision. 
•   Must be dependable and responsible.
•   Ability to work effectively during scheduled hours.
•   Ability to handle and safeguard confidential information.

Wage Range: $11.75-12.75