Senior Talent Development Consultant presso PetSmart

Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives.  Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

Senior Talent Development Consultant

The Senior Talent Development Consultant plays a key role in designing, delivering, and evaluating impactful learning and leadership development experiences for PetSmart associates across Stores, Distribution Centers, and the Home Office. This role partners closely with HR and business leaders to identify development needs and create scalable, sustainable solutions that drive associate growth, leadership effectiveness, and business performance.

Essential Duties and Responsibilities:

Consulting & Collaboration

·        Partner with business leaders, program managers, and subject matter experts to assess talent development needs.

·        Recommend and build appropriate solutions that align with business goals and drive measurable outcomes.

·        Influence stakeholders to adopt learning solutions and support change initiatives.

Talent Development Design

·        Design and develop engaging learning experiences across multiple modalities (eLearning, ILT, virtual, job aids, videos) that support both functional/technical and leadership development.

·        Facilitate in-person and virtual learning sessions, workshops, and onboarding events for associates and leaders at various levels.

·        Update and revise existing programmatic content to reflect changes in business priorities, policies, or best practices.

·        Apply adult learning principles and instructional design best practices to ensure high-quality, learner-centered experiences.

Project & Program Management

·        Manage multiple projects with overlapping timelines, ensuring timely delivery and alignment with strategic priorities.

·        Create and execute implementation plans that ensure adoption, sustainability, and a high-quality participant experience.

·        Monitor logistics, communications, and enrollment for programs and events.

Evaluation & Continuous Improvement

·        Use analytics and feedback to evaluate program effectiveness and recommend improvements.

·        Track learning impact on business performance and talent effectiveness.

Supervisory Responsibilities:

·        None

Education and Experience:

·        Bachelor’s degree in Instructional Design, Adult Learning, Organizational Development, or related field.

·        3–5 years of experience in learning and development, with exposure to leadership development preferred.

·        Strong instructional design, facilitation, and consulting skills.

Technical Skills:

·        Strong facilitation, instructional design, and consulting skills.

·        Proficiency in Articulate Storyline/Rise and Adobe Creative Suite.

·        Ability to manage multiple priorities in a fast-paced, dynamic environment.

At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
• Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
• Explore PetSmart Benefits here: https://benefits.petsmart.com/
• If you don't already live in the Phoenix area here's a guide to the area:  Welcome to Phoenix Guide

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.