Food Beverage Supervisor presso North Star Casino

Food and Beverage Supervisor-Full-Time/Second Shift. Salary: $19.75/Hour/Negotiable, plus shift and weekend differential, if applicable. Location: Resort Division. Reports to: Food and Beverage Manager. 

Resume is required with application

In accordance with the Gaming Ordinance, all non-gaming employees whose annual income reaches $50,000 or more will be required to obtain and maintain a valid gaming license.

Responsibilities:

• Assume duties of food and beverage staff as needed, including the role of Food and Beverage Manager.
• Work cooperatively with Sous Chefs, at times assuming supervision duties over back of house kitchen staff.
• Maintain the highest standards of customer service in line with resort policies.
• Adhere to all established rules, regulations and procedures.
• Must always dress professionally.
• Be punctual and reliable when reporting to work.
• Greeting guests warmly and professionally, treating everyone with respect.
• Assist in maintaining proper stock levels of products and supplies.
• Possess basic knowledge of POS systems and alcohol dispensing units.
• Ensure accuracy in revenue drops and adhere to revenue handling procedures.
• Assist in training and appraising front-line employees, including conducting counseling sessions.
• Lead employees in daily duties, prioritizing tasks as needed.
• Collaborate with the Food & Beverage Manager to address operational deficiencies.
• Understand and align with organizational goals and vision.
• Conduct meetings with vendors as necessary.
• Coordinate equipment maintenance and service.
• Ensure department compliance with health code standards.
• Handle employee disputes and guest complaints professionally.
• Prioritize tasks and manage multiple projects simultaneously.
• Adhere to workplace policies, procedures, and regulations.
• Maintain compliance with drug and alcohol-free workplace policy.
• Maintain compliance with all workplace policies, procedures, ordinances, laws and other expectations.
• Adapt to changing duties based on organizational needs.

Please note that the above list is not exhaustive but provides an overview of key responsibilities.

 Qualifications & Education:

• High School Diploma or GED required.
• Minimum one year of supervisory experience; two years of food and beverage supervisory experience preferred.
• Bartender certification must be completed within 30 days of hire.
• Excellent communication and leadership skills.
• Ability to remain calm and professional in a fast-paced environment.
• Intermediate math skills and computer proficiency.
• Proficiency with Microsoft Office products.
• Previous cash handling experience required.
• Flexibility to work all shifts, weekends and holidays.
• Ability to work with diverse personalities and foster teamwork.
• A willingness to enhance self-development and adapt to change.
• Attendance at all applicable training sessions.
• Demonstrated ability to maintain a satisfactory working record
• Eligibility for coverage under the employer’s liability insurance.
• Must be over 21 years old. 

Work Conditions:

• Must be able to walk, sit, stand, use hands to handle or feel, reach with arms, talk and hear.
• Must be able to lift and/or move up to fifty (50) pounds on a regular basis.
• Specific vision abilities required, including close vision, distance vision, peripheral vision, color vision, and depth perception.
• Work is generally performed in a casino setting with a higher noise level and cigarette smoke.
• Evening and/or weekend work required.
• The working environment is non-smoking;  and and noise levels may vary depending on location and work area. 

How to Apply: Application and resume can be submitted online by clicking APPLY on the button above.  Applicants hired may be eligible for up to a $500 hiring bonus.

 Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.