Sr. Business Analyst & Quality Assurance Lead presso Cass Information Systems, Inc.

The Sr. Business Analyst & Quality Assurance Lead is responsible for independently engaging with internal and external stakeholders to identify business challenges and opportunities, conducting gap analyses, and developing functional documentation to support solution development. Additionally, is responsible for defining and executing testing strategies, managing defect tracking, and ensuring that all deliverables are thoroughly validated through structured testing processes.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Engages proactively with internal stakeholders and customers to elicit, analyze, and document business and technical requirements by building strong relationships to align insights with strategic goals, facilitating feedback sessions, and ensures clear communication for successful solution delivery.
• Evaluates gaps between current business systems and customer needs to identify and drive improvement and innovation. Partners with clients to understand challenges and goals, translating these insights into system enhancement recommendations that align with objectives
• Develops business cases, process flows, and functional specifications by facilitating brainstorming sessions, interviews, and meetings to gather insights and align on project goals
• Translates business needs into technical requirements for the IT development team.
• Compiles, analyzes, and interprets complex data to identify trends and/or troubleshoot issues.
• Supports product owners in backlog grooming and prioritization.
• Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
• Proactively identifies and manages project dependencies and establishes the critical path for completion.
• Defines and implements quality assurance (QA) strategies, test plans, and test cases based on business requirements.
• Performs functional, regression, integration, and user acceptance testing (UAT).
• Identifies, documents, and tracks defects; works with development teams to ensure timely resolution.
• Other duties as needed or assigned.

SKILLS AND ABILITIES REQUIRED:

• Advanced ability to translate business needs into viable/acceptable solutions.
• Experience conducting requirements analysis with business stakeholders and translating into detailed process flows and functional specifications for development teams.
• Experience querying relational database (e.g. Microsoft SQL Server) or utilizing data warehouses to extract data for data analysis and troubleshooting preferred.
• Proficient with Microsoft Office products with emphasis on Word, Excel, PowerPoint and Visio. Microsoft DevOps experience a plus.
• Ability to work both independently and in a team-oriented, collaborative setting.
• Ability to conform to shifting priorities, demands, and timelines.
• Ability to work effectively with, and elicit cooperation from, internal and external stakeholders at all levels of the organization.
• Excellent problem-solving and analytical skills
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Ability to effectively prioritize and execute tasks in a complex environment.
• Ability to travel as required, approximately 5% of the time.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

• A bachelor’s degree in computer science or business administration with an emphasis in management information systems or equivalent work experience.
• 3-5 years of direct work experience in a Business Analyst, Quality Assurance or similar, including all aspects of process development and execution.
• Experience in fintech, payment processing, or expense management industries preferred.

APPLICATION PROCESS:

You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets of $2.3 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com.