Senior Manager, Project Management Team presso AGDATA

Job Title: Senior Manager, Project Management Team 

Location: Charlotte, NC, Cambridge, ON, or Remote

Position Summary 

The Senior Manager, Project Management Team leads a group of Project Managers and Associate Project Managers responsible for delivering client-facing projects across AGDATA’s Strategic, Key, and National Accounts. This role ensures operational excellence, fosters team development, and drives high-quality execution of data management, program administration, and analytics projects aligned with AGDATA’s Annual Production Schedule. 

Key Responsibilities 

Team Leadership & Development 

• Lead and mentor a team of Project Managers and Associate Project Managers, providing coaching, onboarding support, and performance guidance.
• Foster a culture of continuous learning and cross-functional collaboration.
• Promote adherence to AGDATA’s project management principles and methodologies.

Project Oversight & Execution 

• Oversee delivery of complex client projects, ensuring alignment with scope, timeline, budget, and quality standards.
• Partner with Engagement Managers and cross-functional teams (Product, Engineering, QA, Sales) to ensure seamless execution and clarity of roles and responsibilities.
• Monitor project risks and implement mitigation strategies.
• Partner with Quality & Continuous Improvement, Program Managers, Product Management, and Engineering to clearly define roles and responsibilities at the intersection of commercial software development and client deliverables.
• Working with key cross-functional partners, including Quality & Continuous Improvement, Product Management, Engagement Management, and others, ensure proactive project management of client migrations to AGDATA’s commercial platform solutions.

Client Management 

• In conjunction with the leaders of our Engagement Management teams, work to ensure cohesive, effective service delivery to our clients and clear delineation of responsibilities between our Project Managers vs. Engagement Managers.
• Travel:
  • Initial Onboarding Period: During the first few months, we anticipate travel to Charlotte approximately every other week, with each visit lasting 3–4 days. This will support onboarding, team integration, and alignment with local leadership.
  • Quarterly Leadership Meetings: There will be quarterly in-person meetings with operational leaders, typically lasting 2–2.5 days. These are often scheduled alongside Town Halls or other key organizational events to maximize impact.
  • Client Travel: Occasional travel for client engagements is expected, likely limited to a few trips per year, each typically 1–2 days in duration.

Operational Excellence 

• Develop, maintain, and enforce standards for project documentation (Jira/Continuous Planning, use of Confluence/SharePoint and appropriate knowledge management tools).
• Deepen Project Managers’ understanding of AGDATA’s business and tools and our clients’ businesses; grow the team’s skill in business analysis to increase overall effectiveness in driving project outcomes.
• Working with the Manager, Quality & Continuous Improvement, drive improvements in project workflows/ processes, tooling, and quality standards.
• Support strategic initiatives and contribute to evolving Project Manager best practices (Agile/Waterfall hybrid).
• Drive adoption and regular utilization of Tempo. Utilize Tempo reporting to optimize team performance and resource allocation.

Qualifications 

• Bachelor’s degree or equivalent experience.
• 7+ years of project management experience, including 3+ years in a leadership role.
• Experience in technology, data services, or business process outsourcing.
• Proficiency in Jira/Atlassian tools and Microsoft Office Suite.
• Strong understanding of data management and matrixed environments.
• Proven ability to lead teams, manage multiple priorities, and deliver client success.

Skills Requirements 

Leadership & Communication 

• Exceptional leadership and team-building skills.
• Strong interpersonal and stakeholder management abilities.
• Clear and persuasive communication across technical and non-technical audiences.

Project Management Expertise 

• Deep knowledge of project management methodologies (Agile, Waterfall, hybrid).
• Skilled in project planning, resource allocation, and risk management.
• Ability to manage multiple concurrent projects with competing priorities.

Technical & Analytical Skills 

• Proficiency in project management tools (Jira, Confluence, etc.).
• Strong analytical thinking and problem-solving capabilities.
• Familiarity with data operations, financial services, reporting, and quality assurance processes.

Client-Facing & Strategic Thinking 

• Experience managing strategic accounts and client relationships.
• Ability to translate client needs into actionable project plans.
• Strategic mindset with a focus on continuous improvement and innovation.

How AGDATA will support you: 

Supporting your health & well-being: 

• You have the option to choose from four medical, two dental and two vision plans to ensure your elections are the best fit for you and your family including your domestic partner and their child(ren).
• Helping you save: you’ll have access to a Health Savings Account with employer contributions as well as Health and Dependent Care Flexible Spending Accounts.

• Planning for the future: you can plan for the near and long term with AGDATA’s 401(k) retirement savings plan with matching company contributions and our tuition reimbursement program.
• Ensuring all around well-being: you’ll also get to enjoy access to ancillary benefits, Employee Assistance Programs including virtual counseling sessions, Pet Insurance, Ergonomic Assessments, and other discount programs that will help you and your family stay on track physically, socially, emotionally, and financially.

 Emphasizing work life balance:

• Paid time off is available to you and we also have competitive holiday options available including the week between Christmas and New Year’s. The special perk here is that the entire organization is off at the same time. 
• Offering flexibility: we understand, life happens. You can work from home and partner with your manager to flex your hours.

 Being comfortable in the office:

• Need or want to come into our brand-new office space? Free snacks and different types of drinks will be available for you to choose from.
• Offering a best-in-class onboarding experience: AGDATA invests heavily in our associates' training and development. Our Training team is fully dedicated to ensuring your onboarding will be successful and also focuses on the continued development of your soft and hard skills.

 Living an open-door environment:

• You’ll have unparalleled visibility and communication with senior leadership across the organization. Each of our executive team members meets with our new hires during their first quarter!

• Supporting atmosphere encouraging positive feedback: Our Shout Out Program gives our associates the opportunity to give feedback at any time which will be shared and celebrated company-wide and may even be topped off with an award.
• Ensuring clear communication: Our monthly in-person and virtual town halls led by our CEO and other Leaders guarantee everyone stays up-to-date. We make sure to provide lunch so you can socialize and collaborate.