- Professional
- Ufficio in Bronx
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.
Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.
Join a community-driven team supporting individuals and families in accessing public benefits, resources, and information. As a team member, you'll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health, housing, social services, and more. Be part of a team creating real change in the Bronx community.
RESPONSIBILITIES:
- Provide direct services to clients, including intake, engagement, assessment, service plan development,
- referral, advocacy, exit summaries and follow up.
- Manage a case load.
- Monitor and document client progress toward service plan goals.
- Document all interactions with, or on behalf of, clients.
- Maintain familiarity with program resources available on- and off-site.
- Coordinate client services with other social services, mental health, medical, employment, educational,
- childcare, and other providers.
- Conduct regular case conferences with clients and service providers as required.
- Complete program reports monthly, or more frequently as required.
- Report to, and meet with, supervisor monthly.
- Conduct home visits and other fieldwork, as required.
- Perform additional duties as assigned.
QUALIFICATIONS:
- Develop a customized service plan with clients, outlining action steps and responsibilities.
- Assist the client with obtaining necessary documentation for benefits and entitlements they want to acquire. This includes increasing the number of selected benefits, renewal of applications or the recertification process associated with the continuation of key benefits.
- Maintain up to date case files and database entries, as well as regular contact with clients via office visits, telephone contact and home visits.
- Coordinate client referrals for other needed services
- Provide budget counseling to ensure effective money management skills.
- Other duties as assigned.
PHYSICAL REQUIREMENTS
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand, walk, or sit for long periods of time.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [email protected].
