BGSU Online Administrative Assistant - Online Programs presso Bowling Green State University, OH
Bowling Green State University, OH · Bowling Green, Stati Uniti d'America · Hybrid
- Ufficio in Bowling Green
About the Department
Provide administrative support for the BGSU Online office. BGSU Online works with programs to offer 100% online programs and is the "one-stop-shop" for students in BGSU's Online programs.
Career Readiness Competencies:
- Communication
- Teamwork
- Technology
Position Duties
- Communicate with and assist prospective and current students via phone, email, and live chat.
- Managing incoming calls and email.
- Complete campaign calls to prospective students.
- Explain admissions process and procedures to prospective students.
- Assist Program Coordinator with lead management and data entry.
- Assist eCampus Advisor with completion plans and data entry.
Minimum Qualifications
- Excellent verbal and written communication skills.
- Excellent organizational and multitasking skills.
- Ability to relate to adult learners.
- Must have respect for confidentiality, be dependable, and be reliable.
- Must have high level of comfort with phone and campaign calling.
- Ability to quickly learn new software programs.
- Must be detail oriented and able to work both independently and as a team.
- Previous customer service and office experience preferred.
Other Qualifications
Some of the work can be done remotely. However, there will be times when it is required to work in the on-campus office located at 306 University Hall.
