System Administrator presso Mosaic Community Health

The Systems Administrator performs a variety of technical duties, including maintenance, upgrades, and support of IT systems and infrastructure. This role is responsible for administering servers, Active Directory, and Microsoft 365 services; ensuring system security; supporting endpoint management; planning and testing disaster recovery and backup strategies; and providing technical support to staff. The Systems Administrator partners with IT leadership and peers to implement reliable, secure, and scalable technology solutions that support Mosaic Community Health’s mission.

Development

• Collaborate with the IT team to design, evaluate, and test new or modified technology solutions.
• Research, recommend, and implement tools and methods to enhance system performance, security, and efficiency.

Systems Administration

• Administer and maintain Microsoft Active Directory, Azure AD/Entra, and Microsoft 365 environments.
• Manage endpoint security and compliance through Intune and other mobile device/endpoint management platforms.
• Configure, monitor, and support enterprise backup and disaster recovery solutions.
• Manage and monitor antivirus/endpoint detection and response (AV/EDR) tools.
• Support email security gateways, ensuring message hygiene and encryption.
• Plan and coordinate system software releases and updates; test and validate before production deployment.
• Proactively monitor servers, storage, and systems for performance, availability, and security.
• Troubleshoot issues, identify root causes, and implement permanent solutions.
• Maintain documentation of configurations, processes, and system inventories.

Training

• Provide training and guidance to staff on security, privacy, and proper use of IT systems.
• Develop user guides and technical documentation for supported systems. 

Support

• Respond to and resolve technical issues in a timely manner.
• Support IT projects and organizational strategic initiatives.
• Collaborate with leadership and staff to align IT systems with operational needs.

Work Experience

• Three or more years of systems administration or IT infrastructure support experience, preferably in a healthcare or regulated environment.

Education, Certification, Licensure

• High School Diploma or equivalent required; Bachelor’s degree in computer science or related field preferred.
• Microsoft, Azure, or related certifications preferred.
• Valid Oregon Driver’s License.

Skills & Knowledge

• Proficiency in Microsoft environments including Windows Server, Active Directory, Azure AD/Entra, and Microsoft 365.
• Experience with endpoint management platforms (Intune or equivalent).
• Familiarity with backup and disaster recovery technologies.
• Knowledge of antivirus/EDR and email security gateway tools.
• Understanding of identity management and access control concepts (e.g., MFA, SSO, Imprivata or similar).
• Strong troubleshooting skills across servers, endpoints, and networking.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of HIPAA and data security regulations.
• Ability to work independently and collaboratively.

Who We Are

Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.

We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.

Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours.