Commercial Loan Servicing Specialist presso EverBank

Commercial Loan Servicing Spec 
The Commercial Loan Servicing Specialist works to support an array of banking commercial products. Under limited supervision, this job works on projects and prospects associated with commercial operations by supporting data input processes, quality control, client statement preparations and error identification. This job elevates reporting issues to senior professionals and consistently works to maintain the accuracy of the company's commercial loan management system.

Key Responsibilities and Duties

• Organizes processing of commercial banking products such as loans, letters of credit and banking guarantees.
• Reviews data inputs from loan applications and related documentation into a commercial loan management system.
• Works to ensure quality, accuracy and completeness of data entered into the management system.
• Coordinates drafting of statements for clients, along with conducting reconciliation and investigation efforts when needed.
• Provides information on existing loans to clients as requested.
• Implements best practices for resolving out-of-balance transactions to ensure accuracy of the company’s commercial loan management system.
• Identifies erroneous transactions and reports issues to professionals for issue resolution.
• Provides assistance and training to junior level employees to ensure high quality delivery of services and products.

Minimum Qualifications

• 3 years of commercial loan servicing experience

Preferred Qualifications

• 5 years of commercial loan servicing experience
• Knowledge of commercial real estate loan servicing processes, loan documentation, and regulatory compliance strongly preferred
• Experience and familiarity with commercial loan documentation
• Effective time management skills, able to prioritize and multi-task
• Self-motivated while being a constructive and dependable team player
• Excellent customer service skills; ability to interpret customer requirements
• Strong verbal and written communication skills
• General loan accounting skills
• Strong analytical and problem solving skills
• Attention to detail, flexible and adaptable
• Working knowledge of Microsoft Office Products, including Excel

Educational Requirements

• Vocational and/or Technical Education Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
4IC