INFORMATION TECHNOLOGY SUPPORT SPECIALIST presso South Kitsap School District

INFORMATION TECHNOLOGY SUPPORT SPECIALIST

Reports To:	Director of Info Technology	Bargaining Unit:	SEIU
Department:	Information Technology	Salary Schedule	Schedule A
Employment Type:	Classified	Salary Range:	IT Support Specialist
FLSA Status:	Hourly	Adopted Date:
Hours per Day:	8.0
Days per Year:	248 (+12 Holidays) = 260

 

Belonging is a core value in the South Kitsap School District. We are passionate about building and sustaining an inclusive and equitable learning environment for all students and staff. We actively seek to understand the complex and rich identities of self and others and lean into and engage in courageous conversations. We know the educational environment is enhanced when diverse groups of people with unique ideas come together to learn and grow.

 

South Kitsap Employees Will:

• Maintain and enhance a sense of belonging and success for traditionally marginalized populations.
• Cultivate and develop inclusive and equitable working relationship with students, families, staff and community members.
• Demonstrate understanding of our unique cultures and celebrate differences.
• Embrace and actively promote an inclusive and equitable learning environment.

Essential Duties and Responsibilities:

• Answers user inquiries regarding computer software or hardware operation for the purpose of solving problems and determining appropriate actions to maintain computer/printer operations on the network;
• Collaborates with Information Technology Services administration and staff for the purpose of completing projects and/or work orders efficiently;
• Installs computer hardware, operating systems, application software, and related equipment for the purpose of meeting the technology needs of the District;
• Prepares documentation for the purpose of providing written support and/or conveying information;
• Advises staff regarding the procurement of District approved technology equipment, supplies and materials for the purpose of maintaining District standards;
• Repairs District approved computers, peripherals, network equipment, application and operating software, requiring specialized computer and electronics troubleshooting skills for the purpose of maintaining computer and network client devices in a safe and functional operating condition;
• Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site;
• Maintains current knowledge of technology and industry trends (e.g. hardware, software, peripherals, related equipment) for the purpose of enhancing the use and understanding of available technology in support of District needs.

Competencies:

 

Teamwork – Exhibits objectivity and openness to others’ views; gives and welcomes appropriate feedback; contributes to building a positive team spirit; puts success of team above own interests;

 

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; conserves organizational resources;

 

Computer Skills – To perform this job successfully, an individual should have knowledge of computer operating systems;

 

Customer Service – Maintains professional demeanor when dealing with difficult or emotional situations; responds promptly to staff, student and public needs; solicits feedback to improve service; responds to requests for service and assistance;

 

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals;

 

Interpersonal Skills – Keeps emotions under control; remains open to others’ ideas and tries new things; shows respect and sensitivity for cultural differences; promotes a harassment-free environment;

 

Oral and Written Communication – Listens and gets clarification; responds well to questions; participates in meetings; read and comprehend written and verbal instructions; writes clearly and informatively;

 

Professionalism – Approaches other in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments;

 

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality;

 

Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly;

 

Attendance/Punctuality – Is consistently at work and on time; arrives at meetings and appointments on time;

 

Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; meets commitments; follows policies and procedures.

 

Working Conditions and Physical Demands:

 

The environmental factors described here are representative of those that may be present in the workplace while the employee performs the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; frequent climbing and balancing; significant stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.  Generally, the job requires 40% sitting, 30% walking, and 30% standing.  The job is performed under minimal temperature variations and some hazardous conditions.

 

Education and Experience:

• High School graduate or equivalent;
• Job related experience within specialized field is required.

Expertise:

• Expertise to perform multiple technical tasks.

Required Testing:

• None specified.

Clearances:

• Washington State Patrol and FBI Fingerprint Background Clearance;

Certificates & Licenses:

• Valid Washington State Driver's License required (must be able to fulfill all traveling requirements of this position, including possessing and maintaining a valid license and automobile insurance, when using a personal vehicle for District business);
• MCP/MCSE, Apple Technical School, IC3, and/or A+ certifications preferred.

Continuing Education/Training:

• None specified.

Other Requirements:

• Completed online application (with supporting documents).

Health Benefits Information:

Most positions within the South Kitsap School District are governed by collective bargaining agreements that specify the benefits related to employment with the district, including insurance provisions, vacations, holidays, and other related benefits.

 

For more information about benefits, you may review the individual collective bargaining agreements and SEBB 2025 School Employee Enrollment Guide which are located on our website SK Staff Resources or contact our Payroll and Benefits Department at (360) 874-7028 or [email protected].

 

Application Procedure:  Complete the online application at www.skschools.org and apply to the position(s) to which you are qualified within your online application. 

 

Submitting and completing your online application and applying to open positions ensures immediate availability of your data to our hiring administrators. 

 

PRINCIPALS AND HIRING ADMINISTRATORS CONSIDER ONLY THOSE APPLICANTS WITH COMPLETE AND CURRENT APPLICATIONS.

 

Positions close at 4:00 p.m. on the final day of posting.  Your online application and required District Testing (if applicable-see job posting when applying) must be submitted by the closing date for an applicant to be considered for a position.

 

If you need assistance with this process, please contact Human Resources at (360) 874-7074 or [email protected].

 

The South Kitsap School District provides equal educational and employment opportunity without regard to race, creed, religion, color, national origin, age, honorably-discharged veteran or military status, sex, sexual orientation – including gender expression or identity, marital status, or the presence of any sensory, mental, or physical disability, the use of a trained dog guide or service animal by a person with a disability. Equal access to activities, facilities and program is provided to the Boy Scouts of America and other designated youth groups. District procedure complies with all applicable state and federal laws.

The Title IX Officer, Section 504 Coordinator, and Gender Inclusivity Officer with the responsibility for monitoring, auditing, and ensuring compliance with this policy are:

Compliance/ADA/Title IX Coordinator:
Will Sarett,
Executive Director of Human Resources 
2689 Hoover Avenue SE, Port Orchard, WA 98366
360-874-7071
[email protected]

 

Section 504 Coordinator:
Cristin Blaskowitz
Director of Special Services
2689 Hoover Avenue SE, Port Orchard, WA 98366
360-443-3648,
[email protected]

 

Gender Inclusivity Compliance Officer:
Monica Zuber
Assistant Superintendent for Student Achievement
2689 Hoover Ave SE, Port Orchard, WA 98366
360-874-7003
[email protected]

 

South Kitsap School District will also take steps to assure that national origin persons who lack English language skills can participate in all education programs, services, and activities.  For information regarding translational bilingual education programs, contact the Executive Director of Teaching and Learning at (360) 874-7050.

 

All Employees are required to furnish proof of identity and employment authorization status.

 

The South Kitsap School District is committed to providing a drug-free, tobacco-free environment for all persons-students, community and staff.

 

Any offer of employment with the South Kitsap School District is on a conditional basis pending the successful completion of an FBI and Washington State Patrol fingerprint background check.

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