Peer Advisor - Upward Bound Pool presso Houston Community College (HCC)
Houston Community College (HCC) · Houston, Stati Uniti d'America · Onsite
- Junior
- Ufficio in Houston
SUMMARY
Under the direct supervision of the TRIO, Upward Bound Director the Peer Advisor (PA) plays a crucial role in the Upward Bound student services by performing a wide variety of tasks that support the department’s mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide exceptional customer service while acting as the first point of contact for Upward Bound Program student services.
- Answer incoming telephone calls, online chats and in person inquiries from students, parents, and members of the campus community
- Act as a paraprofessional during New Student Welcome, interacting with new students and family members during presentations and workshops as well as individually.
- Teach students how to navigate resources and services, one-on-one and during group workshop.
- Participate in informational panels and presentations on advising issues and services
- Serve on a student advisory board and recruitment board (participating in advisor interviews)
- Facilitate workshops to help students explore majors, registration help, etc.
- Assist with Upward Bound quarterly newsletters and announcements
- Make copies, file, send/sort mail and email, and assist with large mailings, upload student information in student data software.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
High school diploma or equivalent required. Associate’s degree preferred.
EXPERIENCE
Two (2) general office experience required, three (3) years preferred.
KNOWLEDGE, SKILLS AND ABILITIES
- Bilingual (English/Spanish) preferred;
- Proficiency in Microsoft Office applications;
- Good oral and written communication skills;
- Positive attitude and energy
- Ability to meet deadlines and work independently; and
- Ability to value and communicate/work with a variety of personality types
- Ability to lead and follow directions
- Effective interpersonal and small-group communication skills
- Ability to work as an effective and productive team member
- Ability to lead and follow directions
- Must be able to work daily during the between 8 to 19.5 hours each week
- Occasional weekend or evening will be required during the academic year
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This job description may be revised upon development of other duties and changes in responsibilities.
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or [email protected]
SUMMARY
Under the direct supervision of the TRIO, Upward Bound Director the Peer Advisor (PA) plays a crucial role in the Upward Bound student services by performing a wide variety of tasks that support the department’s mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide exceptional customer service while acting as the first point of contact for Upward Bound Program student services.
- Answer incoming telephone calls, online chats and in person inquiries from students, parents, and members of the campus community
- Act as a paraprofessional during New Student Welcome, interacting with new students and family members during presentations and workshops as well as individually.
- Teach students how to navigate resources and services, one-on-one and during group workshop.
- Participate in informational panels and presentations on advising issues and services
- Serve on a student advisory board and recruitment board (participating in advisor interviews)
- Facilitate workshops to help students explore majors, registration help, etc.
- Assist with Upward Bound quarterly newsletters and announcements
- Make copies, file, send/sort mail and email, and assist with large mailings, upload student information in student data software.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
High school diploma or equivalent required. Associate’s degree preferred.
EXPERIENCE
Two (2) general office experience required, three (3) years preferred.
KNOWLEDGE, SKILLS AND ABILITIES
- Bilingual (English/Spanish) preferred;
- Proficiency in Microsoft Office applications;
- Good oral and written communication skills;
- Positive attitude and energy
- Ability to meet deadlines and work independently; and
- Ability to value and communicate/work with a variety of personality types
- Ability to lead and follow directions
- Effective interpersonal and small-group communication skills
- Ability to work as an effective and productive team member
- Ability to lead and follow directions
- Must be able to work daily during the between 8 to 19.5 hours each week
- Occasional weekend or evening will be required during the academic year
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This job description may be revised upon development of other duties and changes in responsibilities.
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or [email protected]
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