- Professional
- Ufficio in Greensboro
Position Summary:
The primary purpose of this position is to perform billing, payment posting and denial management for physician and dental providers.
Job Responsibilities:
- Maintain daily medical and dental charge entry functions for designated site(s)
- Audit patient accounts for demographic & insurance accuracy.
- Files claims to secondary insurance (i.e. Medicaid, Carolina Access, PHP Plans, Tailored, Commercial Payers or Medicare) for payments.
- Respond to all inquiries and correspondences from patients and insurance companies.
- Maintain the A/R work queues for designated site(s)
- Back up front office duties which may include answering incoming calls, appointment scheduling and outbound appointment reminder calls.
- Obtain and correct missing or incorrect information to patient accounts from insurance companies, as needed.
- Develop and maintain strong working relationships within the billing team and finance department.
- Maintain patient confidentiality and provides customer service.
- Abide by all company policies regarding safety/health rules and regulations.
- Adapts to various situations and adjusts to shifting priorities.
- Perform other tasks as assigned.
Job duties require a high school education with additional specialized courses in medical/dental terminology. Must have a working knowledge of medical/dental billing, working knowledge of commercial billing, strong computer skills, strong written communication skills, denial management, phone etiquette and be a team player. Must maintain current NC driver's license for occasional outside travel.
Minimum Qualifications Include
- Three (3) years of billing experience within the healthcare industry, to include knowledge of third-party physician billing and collections, customer service, cash application, payment analysis and denial management.
- Dental coding and billing
- Commercial and Medicaid Billing experience
- Denial Management experience
