Lead Parts Warehouse Worker presso CB Mining

CB Mining is an independent family-owned corporation that is growing. Founded in 2013 and headquartered in Washington, PA, CB Mining focuses on product support for Longwall mines. Established from part of the Caterpillar mining group, CB Mining has grown from 2 locations in Washington, PA to now 4 locations, with additions in Marion, IL and Tuscaloosa, AL, We provide customers with rebuild services, CST gearbox rebuilds, welding and fabrications services, service exchange units, custom made cabling solutions, life cycle services including oil sampling and vibration analysis, robust inventory support, compatibility services and underground technical support. We also provide extensive machining, chroming, laser cladding, and hydraulic repairs through our valued partner Cleveland Brothers. We look forward to seeing you as a potential member to our expanding team.

Position Summary:

This position will require flexibility and will have responsibility for completing warehouse tasks, some customer service tasks, and backorder analyst duties as assigned.  Responsibilities include assisting in all phases of shipping and receiving.  This includes some delivery of items to our local customers as required.  You will also be interacting with our valued customers to enter and update them on their orders.  The ability to provide excellent customer service and build trusting relationships with our customers is paramount.  Communication with our growing list of vendors is also required for procurement and management of backorders. 

Primary Responsibilities:

• Perform all phases of parts and stockroom duties with minimal supervision.
• Pull parts orders
• Put stock away.
• Process parts returns.
• Enter Stock Transfer orders
• Ship orders to customers and other branches
• Utilize UPS WorldShip, truck freight websites, and freight brokerage contacts to ship freight
• Quote and place customer orders
• Confirm pricing for customer orders
• Research customer back orders
• Enter outside P.O.'s for vendor / factory direct parts
• Source customer parts
• Use CAT tools to troubleshoot customer issues (parts viz, SIS, etc.)
• Troubleshoot customer parts issues - no part number etc.
• Assist supply chain manager in quoting, ordering, and expediting parts as required
• Ensure safety, ethics and all company policies are followed without fail
• Create and manage work orders for repair and return and service exchange orders
• Utilization of personal computers as well as literature sources such as DBS, SIS Web, service manuals, parts books, service warranty guides, etc; to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, product repair history, components under warranty coverage, and other similar information
• Perform other work-related duties as assigned

Skills / Knowledge / Qualifications:

• Being a team player and promoting a positive company culture
• Ability to work with multiple departments and personnel at all CB Locations
• Effective verbal and written communication skills
• Ability to meet deadlines and handle multiple tasks
• Ability to learn new systems and processes
• Solid computer skills with a working knowledge of Microsoft Office products (Word, Excel)
• Organized and detail oriented
• Strong customer service orientation
• Available 24/7 to support customer and industry requirements
• CPR / First Aid Trained or willing to be trained and certified

Why Join the CB Mining Team:

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, PPO or HDP (health savings account), PTO, Non-Elective contribution.
• Great Work Environment: Join our team and become part of a family where you aren’t just a number. Our company is large enough to create stability and small enough to care about each individual.
• Proudly Independent: Creating value for our customers is our greatest asset and this is done by our team members. We are not tied to one specific OEM, so we have the flexibility to work with whomever is needed to service our customers.

About Us: Founded in 2013, CB Mining is a family-owned company that was divested from Caterpillar. It started with 89 employees and 1 location, that historically focused on customer support, underground Technical Service Reps, Longwall AFC, BSL, and Crusher rebuilds. Today we have 2 locations in Washington, PA, Marion, IL, and Tuscaloosa, AL where we continue the legacy on superb customer support for both Longwall and R &P underground mining.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.