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Inside Commercial Tire Service - Idaho Falls, ID presso Purcell Tire & Service Centers

Purcell Tire & Service Centers · Idaho Falls, Stati Uniti d'America · Onsite

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Description

MISSION

To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques.

ESSENTIAL DUTIES

  • Identify and inflate tires correctly for the size and ply
  • Place wheels on balancing machines to determine counterweights required to balance wheels
  • Dismount wheels from vehicles using lug wrenches and other hand and power tools
  • Mount wheels onto vehicles
  • Reassemble tires onto wheels
  • Replace valve stems and remove puncturing objects
  • Locate and seal punctures 
  • Perform lube, oil, filter, tire services on passenger and light truck vehicles, as needed
  • Maintain positive relationships with customers
  • Maintain tools and related tire accessories
  • Maintain a clean shop to reflect the proper corporate image to the public
  • Protect company assets
  • Embrace Purcell’s culture of safety and perform all jobs in a safe manner
  • Regular attendance in accordance with assigned schedule
  • Ability to perform physical requirements as listed in job description 
  • Other essential and non-essential duties, as assigned by management

 

DRUG TESTING

Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.  

Requirements

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

Minimum Education: High School

Minimum Job-Specific Experience: 1-2 years

Management Experience: N/A

Driver’s License Required: No

Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training


REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s:

  • Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
  • Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.

Communication KSA’s:

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.

Tools & Technology KSA’s:

  • Equipment Selection — Determining the kind of tools and equipment needed to do a job.
  • Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties

Cognitive KSA’s:

  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Service Orientation — Actively looking for ways to help people.
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