Manager, IT Infrastructure - Americas presso Baltimore Aircoil Company

Position Purpose:  

The Manager, IT Infrastructure - Americas, plays a crucial role in ensuring the stable operation of BAC's information technology infrastructure. This position reports to the Global Director of IT and leads the Americas IT Infrastructure team, supporting current technology and driving improvements and expansions. Collaborating with business process owners, the Manager works closely with the Manager of Business Applications and European headquarters peers to implement new systems and enhance existing ones that underpin BAC's business processes across our four major facilities in the Americas. 

RESPONSIBILITIES 

• Strategic Leadership: Develop and articulate strategic plans, goals, and objectives for BAC's IT infrastructure team. 

• Global Infrastructure Vision: Collaborate with the EU IT Infrastructure Manager to craft a comprehensive infrastructure roadmap for BAC. Execute within the region. 

• Infrastructure Management: Oversee the architecture, design, delivery, and maintenance of BAC's IT infrastructure. This includes aligning technology with business processes to enhance operational performance. 

• Team Development: Lead the coaching, and mentoring of the Americas infrastructure team, fostering a high-performance, cross-functional team. 

• Customer-Centric Culture: Promote a culture of customer focus and continuous improvement through mentoring, constructive feedback, and data-driven performance metrics. 

• Metrics and Communication: Develop customer-centric Service Management metrics to inform stakeholders about the team's progress. 

• Guidelines and Solutions: Continuously develop and enforce the company's infrastructure guidelines, guiding the team to propose technical solutions that meet business unit needs. 

• Project Leadership: Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments, leading multiple simultaneous IT projects and initiatives. 

• Contract and Vendor Management: Manage vendor relationships, negotiate contracts, and evaluate third-party services to ensure cost-effectiveness and quality. 

• Budget Management: Oversee the North American IT infrastructure budget, diligently tracking expenses and investments to optimize resource allocation. 

• Cybersecurity Strategy: Collaborate with peers at Amsted sister entities to align on cybersecurity strategy. Execute agreed initiatives ensuring strong regional controls. Review cloud solutions to ensure compliance with our Security Policies and risk tolerance within the Americas region.