- Senior
Responsibilities
Own the open source roadmap: triage bugs, prioritize features, and escalate critical issues to the core team.
Translate recurring community themes into a product development pipeline.
Define, track, and continuously improve open source team metrics.
Keep GitHub issues organized and the Open Source team focused on the most impactful work.
Automate workflows with AI where possible (triage, ticket reproduction, etc.).
Improve documentation (zed.dev/docs), issues and contributor guidelines.
Collaborate with the Head of Community to increase contributions and lower the barrier to entry for new developers.
Lead weekly rituals for the Open Source team: assigning issues, refining priorities, and managing queues.
Run the First Responder rotation, ensuring engineers are aligned and responsive.
Actively engage on Discord, Reddit, and Twitter to support users and capture feedback.
Grow and sustain the Open Source team by designing a repeatable program for the contract-to-hire pipeline, ensuring we can bring in and support Open Source Engineers on a regular cadence.
Provide focus and clarity for the Open Source team without direct people managment responsibilities (this is not an engineering management role).
Requirements
Deep user empathy and use both qualitative and quantitative data points to inform your strategy and planning.
Strong technical background, with fluency in developer tools, GitHub workflows, and issue tracking.
Proven ability to triage and prioritize across a high volume of requests.
Exceptional organizational skills and the ability to create focus in chaotic environments.
Excellent written and verbal communication skills; you can represent the project with clarity and empathy across docs, GitHub, and community channels.
Ability to apply technical expertise to evaluate community issues and support contributors in driving effective solutions.
Candidarsi ora
