Library Manager 3 presso Metropolitan Government of Nashville & Davidson County, TN

About the Department

This Library Manager 3 is a Civil Service position located at Nashville Public Library. Position performs supervisory and administrative duties. When located in Branch Services the position oversees the daily operations of a large 20-25,000 sq. ft. library branch and may oversee multiple community library branches. When located at the Main Library this position oversees the daily operations of a system-wide function in a major area of the division. 

A city with a great library is a great city, and that’s very true for Nashville. With nearly three million visits per year — and a collection of almost two million items — Nashville Public Library (NPL) is Music City’s gateway to lifelong learning, growth, and community connection. Our one-of-a-kind Civil Rights Room and Votes for Women Room bring visitors together to explore the history of civil rights and plot a course for our shared future. Our lauded Wishing Chair Productions puppet shows, and story times delight audiences of all ages with stories that make them laugh, love, and grow. Meanwhile, initiatives like Studio NPL, NAZA, Bringing Books to Life, Seed Exchange, Be Well at NPL, and Digital Inclusion connect Nashvillians with resources from across our 21-location system to learn new skills, enrich their quality of life, and forge long-lasting friendships. If you have a passion for helping people, love books and learning, and desire to be part of a team that does transformative work every day, then NPL just might be the place for you.

Position Duties

• Supervises direct report employees at a large area branch or division and the supervisors at the selected community branch libraries or divisions.
• Schedules work hours to ensure that all public areas are covered.
• Evaluates employees, counsels with and disciplines employees as needed, and approves leave requests.
• Performs difficult or complex professional work in his/her area.
• Develops and maintains library materials collections.
• Assesses staffing and physical resource needs of their area.
• Works with administrative staff to prepare the budget. 
• Provides Reference and Reader’s Advisory service to the public.
• Receives and resolves complaints from the public.
• Performs administrative duties, writes reports and performs statistical analyses.
• Plans programs and activities.
• Attends meetings as required.
• Promotes programs and services for the library in the community.
• Keeps abreast of new trends in Library and Information Science.
• Adheres to library Customer Service Guidelines.

Minimum Qualifications

EDUCATION & EXPERIENCE
Master’s in Library Science or Master’s in a Library Science field, degrees must be accredited by the American Library Association (ALA) from an accredited college or university and five (5) years of professional library experience, including three (3) years of supervisory experience.
     *No Substitution

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Other Qualifications

• Knowledge of the principles and practices of library service, library resources and collections
• Strong public relations and customer service skills
• Strong leadership abilities
• Ability to keep accurate records and write detailed reports
• Ability to allocate resources
• Fluent bilingual language skills