Night Time/Weekend Receptionist presso Helfman Dodge Chrysler Jeep RAM FIAT

Description

 As our new nighttime and weekend receptionist, you will be the voice and face of our dealership. We need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.

Job Responsibilities

• Reception and Visitor Management:  Greet and receive visitors, determine the nature of their business, announce them to the appropriate personnel, and direct them to the appropriate waiting area or team member.  Maintain a professional and welcoming reception area.
• Client Service and Support: Diffuse client concerns, provide initial assistance, and direct them to the appropriate team member or department for resolution, particularly regarding vehicle status updates.  Ensure a positive client experience.
• Communication and Information Management: Answer and manage incoming calls, update and maintain the telephone directory, and take and relay messages accurately.
• Clerical and Administrative Support: Perform a variety of clerical duties, including typing, proofreading, data entry, filing, photocopying, faxing, and sorting mail.  Maintain organized and accurate records.
• Vehicle Management (Demo Cars): Monitor car keys and maintain accurate logs of demo car reports.  Ensure proper tracking and accountability of vehicle assets.
• Process Adherence: Understand and adhere to all established receptionist processes and procedures, ensuring consistent and efficient operations.

Requirements

Education and/or Experience

High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.