Portfolio Administrator presso Metro National Corporation

Description

The Portfolio Administrator works closely and gives guidance for legal alignment with all elements with Asset Management, Office Portfolio VP of Operations, Senior Property Manager along with assisting the Office Portfolio Property Management team members including all SPM’s, APM’s, Office Administrators and Engineering Departments. 

Duties and Responsibilities:

• Prepares Master Agreements “MA” (Entire MC Campus and beyond). Reviews all MAs and make sure Metro National is protected in all aspects from exposure.
• Ensures owner entities correct and up to date on all MA.
• BCS database tracking Certificates of Insurance regarding new and renewal certificates updating continuously (Campus).
• Telecom Right of Entry Agreement “ROE” negotiations through full execution (Office) May be going with Lorraine to Leasing. Need confirmation.
• Setup and monitoring of Emergency Building Generator Fuel Account(s) through full execution (Office).
• Tenant Website Updates (Office).
• Emergency Action Plan “EAP” updates with all ELT and Campus Security.
• COH Water Bill Account Administrator (Office)
• Construction Manuals continuous updates (Office)
• Annual Hurricane Plan continuous updates (Campus)
• Coordinates, schedules, executes Annual Hurricane Plan review meeting (Campus wide)
• Annual E-Cycling event’s organizer – Spring and Fall (Office)
• BOA P-Card allocation/coding (VP of Operations and Senior Property Manager)
• Monthly phone list updates (Campus)
• Prepare legal documents for SPM to submit to legal for advice/comments prior to execution.
• Provides training/advice to SPM’s, APM’s and Property Administrators regarding the correct procedure of executing MAs and accepting COI reviews.
• Any other tasks assigned by VP Operations and Senior Property Manager

Requirements

 EDUCATION AND REQUIRED EXPERIENCE:

• A bachelor’s degree in Business related discipline is preferred
• Previous experience with contracts management or support
• Preferred Real Estate or Property Management Experience
• A minimum 3 years of property management experience, preferably in commercial /Class A office Management. 

SKILLS, QUALIFICATIONS, AND OTHER REQUIREMENTS: 

• Must have intermediate to advanced MS 365 Word, Excel, and Outlook proficiencies. 
• VTS Rise and accounting software such as MRI preferred proficiencies. 
• Ability to keep information strictly confidential.
• Strong desire to succeed in an entrepreneurial environment.
• Must be able to handle multiple projects, changing priorities and a continually heavy workload. 
• Exceptional oral and written communication skills.
• Strong customer service orientation. 

CORE COMPETENCIES: 

Team Oriented: The ability to work effectively with others and to add value within the dynamics of the Company’s group endeavor. Tangible behaviors include trust, healthy conflict, active commitment, peer-to-peer accountability and a focus on the results. Relationship Driven: Establish healthy and respectful working relationships with all shareholders and customers sharing knowledge and support, contributing to team goals, and collaborating to solve problems. 

Legacy Mindset: Thinks long-term, protects organizational heritage, and contributes to a lasting impact.

Transparency: Demonstrates openness in communication and decision-making; fosters trust across the organization.

Communication Skills: Effective communication skills include professionalism, active listening, adaptability, and collaboration.

Problem Solving: Ability to accurately analyze situations and reach productive decisions based on informed judgment that relies on knowledge, experience, facts and data.

Initiative: Ability to proactively identify and address customer needs, anticipate potential issues, and take action to resolve problems within the framework of the Company’s processes and procedures; demonstrates a willingness to go above and beyond standard duties to ensure positive experience.

Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner.

CORE VALUE BASED COMPETENCIES: 

Integrity

· Acts with honesty and ethical judgment, even under pressure

· Accepts responsibility for actions and communicates transparently

· Upholds professional and organizational standards in all interactions

Trust

· Builds strong, respectful relationships across all levels

· Demonstrates consistency, reliability, and follow-through

· Maintains confidentiality and handles sensitive information with care

Impact

· Takes initiative to drive meaningful, results-oriented work

· Aligns personal goals with organizational priorities

· Influences and inspires others to contribute to shared success

Legacy

· Honors the Company’s history and values in decision-making

· Acts as a steward of culture while planning for the future

· Mentors others and contributes to long-term organizational success

PHYSICAL DEMANDS: 

Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks and duties at outlined above.

WORK ENVIRONMENT: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

ABOUT METRONATIONAL

MetroNational is a private, family-owned real estate investment, development, and management company located in Houston whose core interest is the Memorial City mixed-use development. The cornerstones of its business philosophy are teamwork, loyalty, integrity, and professionalism, which have led to winning several awards:

• Houston Chronicle Top Work Places
• Houston Business Journal Healthiest Employers
• Houston Business Journal Best Places To Work
• Cigna Well-Being Award
• American Heart Association Fit-Friendly Worksite
• Mother-Friendly Worksite