Executive - Helpdesk presso Cushman & Wakefield

Job Title

Job Description Summary

Job Description

Job Description: Help Desk Transport

• Manage daily transport operations through effective coordination with vendors.
• Ensure timely and efficient vehicle arrangements according to client requirements.
• Monitor vendor performance and ensure compliance with service standards and KPIs.
• Conduct weekly vendor meetings to address issues and improve service delivery.
• Prepare and share detailed weekly/monthly transport reports and cost summaries with management.
•  Ensure adherence to company and client site compliance and safety regulations.
•  Build strong relationships with client teams and provide responsive support.
• Drive cost-effective transport solutions and continuous service improvements.
• Support strategic planning and execution of transport operations at the site level.
• Lead initiatives to enhance efficiency, reduce costs, and improve client satisfaction.
• Maintain accurate contract documentation and audit readiness.
•  Proficiency in MS Excel and transport management software
• Excellent communication and interpersonal skills
• Experience in vendor management and performance monitoring Promote a strong safety culture and incident-free operations. Strong organizational and multitasking skills with mindfulness
• Knowledge of transport regulations and safety compliance requirements
• Ability to work in shifts and handle emergency transport requirements.
• Problem-solving skills with a proactive approach to challenges
• Experience working in corporate transport management or facilities management.
• Knowledge of fleet management and route optimization techniques
• Experience with implementing transport management systems
• Background in contract negotiation and service level agreement management
• Understanding of sustainability practices in transportation