Hostperson, Kusa Nori (Fine Dining) presso Resorts World Las Vegas

Summary Statement:

The host person is essential to servicing all the guests at Kusa Nori.  The host person shall greet & welcome all the guests to be seated in the restaurant.  The host person will have full knowledge of the reservation process and confirm with all guests.

Primary Job Duties: – Includes but is not limited to:

• Greet and welcome all guests upon entering the venue.
• Anticipate the guests' needs and respond appropriately with a sense of urgency.
• Bid farewell to all guests upon departing and extend an invitation to return to visit soon.
• Oversee daily restaurant reservations and pre-seating assignment, when necessary.
• Answer restaurant telephone courteously, quickly and efficiently.
• Perform all opening and closing duties based upon shift assignment.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred:

• Previous experience as a Host person or a Server in a similar or related field. 
• Working knowledge of restaurant table management software system(s).
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• Must be 21 years of age
• At least six months customer service experience.
• Working knowledge of restaurant operations.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Position required licenses:
  • Food Handler Card
  • Alcohol Awareness Card