Business Consultant (Vancouver, BC, CA, V6B 3K9) presso Phones, Internet and TV on the most-awarded network | TELUS

Description

Help financial leaders and teams solve complex business challenges

Our team and what we’ll accomplish together

Join our Finance Assurance & Operations team as a Business Consultant and drive exceptional financial performance through strategic accounts receivable management. In this critical leadership role, you'll oversee our team's resolution of high-risk, delinquent accounts while building collaborative partnerships across diverse stakeholder groups. We're seeking a results-driven professional who thrives on transforming challenging financial situations into successful outcomes.

What you’ll do

• Facilitate monthly Risk Review meetings for AR portfolios to ensure timely risk assessment and account resolution

• Report on the collections progress of high-risk accounts to senior leaders in Finance, Controller, and Sales

• Drive Billing Adjustment Request follow-up with approvers and billing teams for timely processing

• Support AR team on dispute resolution and escalate to business partners, senior managers to expedite payment collection

• Manage disputed account data by closing tickets and updating amounts to ensure accurate financial reporting

• Generate AR reports for large customers for Sales and support teams to monitor overdue accounts

• Collaborate with Cisco Systems Capital on leasing support for accurate billing and vendor relationship management

• Maintain TELUS Police Account reporting with Finance Teams for annual accounting

• Provide AR data for auditor queries to support compliance

• Backup support for Credit Assessment Manager approvals and BID approvals

• Engage in strategic initiatives with cross-functional teams for operational excellence

Qualifications

What you bring

• 5-7 years in corporate finance, accounting, or business operations with AR/collections experience

• Proven escalation management and dispute resolution expertise with strong problem-solving skills

• Business ownership mindset with accountability and results-driven approach

• Excellent cross-functional collaboration and communication skills, including senior leadership presentation capabilities

• Advanced proficiency in Excel/Google Sheets for comprehensive AR analysis and reporting

• Detail-oriented with strong focus on data integrity, compliance, and audit support

Great-to-haves

• Experience with TELUS Communications and TELUS Health billing and customer management systems (AX, CBSS, CES, CORE, Knowbility/Smart Desktop, Kenan, SAP, SIMS, Salesforce)

• Experience in process improvement and documentation

• Bachelor's degree in Finance, Accounting, Business Administration, or related field

Note: This is a remote opportunity, with the flexibility to work anywhere within Canada.

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