Title VI Manager (PPM III) presso King County, WA

About the Department

Metro’s General Manager’s Office is seeking an outstanding leader to serve as the agency’s Title VI Program Manager (Project Program Manager III). This critical position will support Metro in furtherance of its commitment to providing equitable and accessible services in all of Metro's programs by applying their expertise and knowledge of Civil Rights law and compliance – specifically, Title VI of the Civil Rights Act – to ensure equitable, legally compliant, and accessible service delivery to the many diverse communities and individuals of King County.

The ideal candidate will have a passion for civil rights and community engagement with the project management and technical skills necessary to effect positive changes in a large government organization. This position reports to Metro’s Civil Rights & EEO Officer and will work collaboratively with other civil rights and transportation professionals on this dynamic and growing team.

Position Info: This recruitment will be used to fill one (1) Career Service Project Program Manager III (PPM III) classification vacancy.  In addition, this selection process may be used to generate an eligibility list for future Special Duty Assignment (SDA), Term Limited Temporary (TLT), and Career Service (CS) vacancies that may occur in this classification within this workgroup. The eligibility list will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.  

About King County and Metro:

As the only county in the United States named after Dr. Martin Luther King, Jr., Metro proudly seeks to live up to his principles and values of equity and social justice for all. King County is home to many diverse communities, and at Metro we cherish all that is unique about them. We seek to ensure that our services are culturally responsive to all communities within our service area.

Metro is striving to build an enduring legacy of diversity and inclusion, equity and social justice, employee engagement innovation, continuous improvement, safety, and environmental sustainability. King County government and Metro Transit have adopted a pro-equity agenda to advance this legacy. We are actively developing the systems and standards necessary to achieve better outcomes for all of our residents and our employees. We are changing the way government delivers service--for example by actively engaging the people we serve in our planning processes. Through innovations like these Metro has won national recognition as a model of excellence.

At King County Metro Transit we believe:

Our diverse culture encompasses the unique perspectives, knowledge, skills and abilities, and the rich dimensions of identity each member of the Metro community brings to work every day. These perspectives and human dimensions are built through life experiences and membership in socially defined groups. The diverse experiences and perspectives of our employees help us serve King County residents in an equitable, and culturally responsive way.

Position Duties

Applying equity and social justice principles is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of this work. This position is comprised of the following core duties:

• Manage the strategic execution, maintenance, and continuing improvement of Metro’s Title VI Program by: 
  • Developing processes and policies for equitable and nondiscriminatory service delivery.
  • Monitoring public complaints related to civil rights and service equity.
  • Engaging community groups and external stakeholders to best implement the Program.
• Advise Metro divisions on compliance with Title VI of the Civil Rights Act and local and federal regulations to ensure public facing services and programs are compliant.
• Partner and coordinate compliance efforts with Metro’s Language Access Manager, Community Engagement Team, and ADA Universal Access Manager.
• Create written documents including but not limited to: 
  • Educational material for the Metro workforce on the requirements of Title VI of the Civil Rights Act 
  • Notices to the public
  • Formal reports to oversight bodies such as the King County Council and the Federal Transit Administration.
• Other duties as assigned.

Minimum Qualifications

We are looking for candidates who have: 

• A minimum of three years of increasingly responsible technical and leadership experience in civil rights compliance or a related field OR a combination of education, training, and/or professional experience which provides the equivalent background required to effectively perform the work of this position

• Proven ability to manage multi-stakeholder projects by developing clear policies and procedures, leading cross-functional teams, and coordinating efforts to ensure program effectiveness.
• Excellent organizational and project management skills to drive large and complex projects while working with diverse groups of individuals.
• Demonstrated broad and in-depth knowledge of equity and social justice issues for organizations and underrepresented communities.
• Advanced knowledge of Title VI of the Civil Rights Act and other nondiscrimination law in places of public accommodation. 
• Knowledge of Federal Transit Administration (FTA) requirements and Circular 4702.1B for Title VI compliance.
• Experience creating clear educational materials, public notices, and formal compliance reports for internal staff, diverse communities, and oversight agencies.
• Ability to facilitate open dialogue such that multiple and diverse perspectives and style are heard and respected and to facilitate difficult conversations related to power and privilege, particularly related to race, ability, gender, and other protected classes.
• High integrity, exhibit strength with composure, possess a good sense of self, knowing personal strengths, weaknesses and biases and the impacts of these on others.
• Experience working independently and as a part of a team in a fast-paced work environment with changing priorities.

Highly competitive candidates will have (desired, but not required):

• Experience working in the transit industry and with the Federal Transit Administration
• Experience proving direct representation or services to historically underserved communities or language diverse communities.
• Advanced knowledge of investigation processes including customer service methods, conflict management, data analysis, and problem solving.
• Advanced understanding of and commitment to continuously learning about and addressing systems of institutional and systematic racism, ablism, power and privilege within the context of the United States history.

Other Qualifications

Who may apply: We are accepting applications from all qualified individuals including current King County employees and the general public.

To Apply 

The following application materials are required: 

1. An online King County application updated with accurate contact information and relevant work history.
2. Resume
3. Completed supplemental questions. 
4. A cover letter (no longer than 2 pages). In your cover letter please address the following:

• Share what interests you about this role.
• How your experience, skills and/or education have prepared you for this position. 
• Describe your experience leading civil rights compliance or related projects that resulted in equitable outcomes for those involved.

Selection Process: 

Applications that do not include all of the required materials listed above will not be considered. Only the materials explicitly requested will be reviewed—additional documents or information will not be evaluated. Application materials will be screened for completeness and competitiveness. The most competitive candidates may be invited to participate in one or more interviews and possibly other selection process elements. Final offers are contingent on successful completion of reference checks and/or a record review.  

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application/assessment process, or have questions, please contact: Sabrina Brazzle at [email protected].

Other Position Information
 
Work Location: This is a hybrid position. The main work site for this position is King Street Center, 201 S Jackson St., Seattle, WA 98104.

The work associated with this position is currently performed or conducted through a combination of teleworking, onsite work, and meetings. The role combines remote work from home with onsite reporting typically once per week. Reporting frequency may vary based on business needs. 

Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. 
 
Work Schedule: The position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. The typical workweek is 40 hours per week, Monday – Friday.
 
Union Representation: The position is not represented by a union.

Class Code: 2441300, PROJECT/PROGRAM MANAGER III

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

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