Security Officer - PT presso St. Louis Science Center

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(This is not an all-inclusive list, and the duties can change or be modified, as needed per Science Center Leadership)

• Patrol all assigned areas inside and outside the Science Center campus, on foot or vehicle.
• To observe, address safety/security issues, investigate and report activities to maintain order and protect guests, staff, and property, physically detain individuals, as necessary. 
• Maintain a visible presence while serving an assigned post or patrol.
• Knowledge of the Saint Louis Science Centers' physical layout. 
• Knowledge of the Security Manual, and all security policies and procedures.
• Actively assist and direct guests and staff in way finding, inside or outside the building or within the parking lot. 
• Screen visitors and staff as they enter and leave the building. 
  • Without distraction from security duties, greet guests with a welcoming smile and converse with them at every opportunity. Their knowledge of your interest in them will make them feel welcome and more secure, enhancing their experience.
• Respond to emergency situations such as fire, building evacuation, illness, injuries, crimes, natural or man-made disasters, threats, dangerous or confrontational individuals. 
• Operate all emergency service equipment, including firefighting and first aid equipment.
• Perform emergency first aid, CPR, and use of an AED in the absence of an EMT.
• Able to use a computer. 
• Have reliable transportation to and from work.
• Perform control room operations:
  • Fire and security alarm monitoring
  • Operating digital CCTV
  • Operating the badge system
  • Answering the security radio and dispatching officers to reported areas. 
  • Answering the control room telephone
  • Noting dispatch entries within the dispatching software
• Prepare timely and detailed incident reports within the reporting software.
• Provide escorts for staff and guests when requested.
• Present a neat, clean professional appearance.
• Operate and maintain all security personal equipment.
• Safely operate and maintain the security vehicle and complete a vehicle log daily.
• Any other duties assigned or requested by the Director, Manager and Security Supervisors, or Science Center leadership staff. 

AVAILABLE TO WORK:

Day shift

Evening shift

After hour and overnight events

Emergency calls/events

Call off/sick/shortage of officers

QUALIFICATIONS:

Ability to communicate effectively in English, orally, and in writing. 

EXPERIENCE:

At least two years’ experience in security or related employment desired. (Security, law enforcement, or military experience). 

EDUCATION:

High school diploma or GED equivalent; college preferred. 

CERTIFICATES, LICENSES, REGISTRATIONS:

Certificates in CPR, AED and First Aid preferred.

Current Private security officer license from Saint Louis County or St. Louis City preferred.

Valid driver’s license 

PHYSICAL DEMANDS:

Moderate physical activity is required. The officer will be required to stand, sit, walk, climb stairs or ride throughout each shift. 

Lift or move equipment.

Place a person, at least 100 pounds, in a wheelchair.

Physically detain an uncooperative individual safely.

Lift a child (50-75 pounds) and carry to a rescue.

Lift and operate safely a 20-pound portable fire extinguisher.

WORK ENVIRONMENT:

Security posts are inside and outside of several buildings. Officers must work year-round in all types of weather in shifts that can be up to 12 hours. Most work weeks are 40 hours but can vary. Security posts require coverage seven days a week, including holidays, weekends, and occasionally overnight. 

Requirements

EDUCATION:

High school diploma or GED equivalent.

If not certified in First Aid, CPR and AED, certification must be obtained within six months of employment.

EXPERIENCE:

At least two years’ experience in security or related employment. (security, law Enforcement or military experience preferred).

LANGUAGE SKILLS:

Ability to communicate effectively in English, orally and in writing. Demonstrate incident reporting skills.

REASONING ABILITY:

Possess the skills necessary to identify security and safety hazards and respond.

Evaluate appropriate courses of action when responding to hazards, incidents and requests for assistance.

Ability to follow oral and written instructions and procedures; ability to understand and follow Science Center policies and procedures pertaining to all aspects of security for the Science Center campus, Collections, visitors and staff.

Some required characteristics for a security officer working with the public are; sincere, empathic, friendly, polite, patient, calm, responsive, understanding, willing, unprejudiced, respectful and helpful.

Some required characteristics for a professional security officer are; knowledgeable, honest, trustworthy, alert, assertive, flexible, decisive, confident, proficient, inquisitive, structured, and discrete.

Security officers must also be critical and consequential thinkers, problem solvers, self-disciplined and able to follow directions.

PHYSICAL DEMANDS:

Security posts are inside and outside, year-round in all types of weather. Security shifts can be as long as 12 hours or more and while most work weeks are 40 hours they can be longer or shorter. Security posts require coverage 7 days a week, including holidays and may occasionally be overnight. Off days may not be consecutive depending on security staffing needs.

Moderate physical activity is required. The officer will be required to stand, sit and/or walk and climb stairs throughout a shift.

Will be required to lift or move equipment. Place a person, at least 100 pounds, in a wheelchair. Lift a small child (50 pounds) and carry in a rescue. Lift and operate safely a 20-pound portable fire extinguisher.

Must be able to withstand loud, crowded areas.