Data & Quality Manager - Program Analyst 4 presso City of Detroit, MI

About the Department

The City of Detroit is seeking a data professional with process improvement experience to assist with the implementation and data management of HRD Programs. These programs provide a variety of services to support homeowners, renters, residents seeking rental housing, and residents displaced by emergencies seeking permanent housing. This is a critical effort to directly serve Detroit residents’ housing needs, and you will be joining a dedicated, hardworking team committed to public service. The work ranges from building data management structures and processes, to leading complex improvement projects, to conducting specific quick-win events to assist in the continuous improvement of HRD Programs. The team member should also be able to train, coach, and mentor staff implementing the program in process improvement methods, data management, and tools as needed.

The Program Analyst class includes positions that primarily serve as analysts and advisors to management on the evaluation of the effectiveness of government programs and operations or the productivity and efficiency of the management of Federal agencies or both. Positions in this series require knowledge of: the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency. Some positions also require an understanding of basic budgetary and financial management principles and techniques as they relate to long range planning of programs and objectives. The work requires skill in: application of fact-finding and investigative techniques; oral and written communications; and development of presentations and reports.

Position Duties

• Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of program operations in meeting established goals and objectives.
• Develops cost analyses of projects or performs cost benefit or economic evaluations of current or projected programs
• Independently conducts field surveys and carries out routine research in connection with budget, legislative or management studies and/or performs analysis of actual expenditures compared to the budget or public policy issues
• Utilizes data collection and analysis techniques to evaluate individual programs; submits oral and written reports to management personnel for their consideration and decision-making
• Receives from Departmental Financial Services financial and financial-related information to perform analysis of program effectiveness
• Researches and investigates new or improved business and management practices for application to agency programs or operations
• Advises on and works with the Department of Innovation and Technology regarding the potential benefits/uses of automation to improve the efficiency of administrative support or program operations
• Analyzes new or proposed legislation or regulations to determine impact on program operations and management
• Develops new or modified administrative program policies, regulations, goals, or objectives
• Initiates and/or recommends that an audit be performed
• Reviews audit and investigative reports to determine appropriate changes or corrective action required
• Provides assistance to Federal, State, and local agency officials in developing proposals and in preparing program plans and project application documents
• Performs special projects and other duties as assigned

Minimum Qualifications

Bachelor’s degree from an accredited college or university, with major course of work in business administration, public administration, public policy, economics, finance, accounting, urban studies, information technology, or a closely related field.

In addition to the minimum education requirements, the following experience requirements also apply:

Program Analyst IV – at least four (4) years of experience

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Other Qualifications

Evaluation Plan

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

• Veteran Points: 0 – 15 points
• Detroit Residency Credit:   15 point

LRD: 12/03/2024