Recreation Assistant (Part-time, Temporary) presso City of West Hollywood, CA

About the Department

The City of West Hollywood invites your application for the position of Recreation Assistant.

As a Recreation Assistant, you will:

• Monitor park grounds and facilities.
• Enforce park rules and regulations.
• Provide excellent customer service to the public and park patrons.
• Be knowledgeable and informative of the City’s recreation programs, services, and events.
• Support Recreation staff in the set up and break down of events and programs.

Please note: 

• The City's Recreation Services Division operates Sunday through Saturday from 8am to 10pm. Typically, employees in this classification are scheduled to work approximately 20 hours per week.
• The work schedule for these positions may require irregular hours, various shifts, nights, weekends, holidays and/or on-call status, and may vary depending on assigned program and facility. 
• The assigned work location may be either the West Hollywood Aquatic and Recreation Center or Plummer Park.  
• Staff in this role are expected to be available for a minimum of 3 days per week, including at least one night shift and one weekend shift.

Important Information & Dates
The deadline to submit an online application is Friday, October 17th, at 5:00 PM Pacific Time.  Applicants determined to be among the best qualified may be invited to participate in an interview with the hiring Division on Thursday, November 6, 2025. If hired, attendance at mandatory training on the following dates is required:

• Tuesday, December 2, 2025 (9AM – 6PM)

Job Flyer: https://www.weho.org/home/showdocument?id=62963&isPublished=False&t=638942438433607125

Position Duties

ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)
 

• Serves as park ambassador to ensure park spaces and facilities are safe and welcoming to the community.  
• Monitors the park, park facilities and patrons, including: unlocking and locking park and facilities; inspecting facilities; enforcing rules and regulations.
• Provides direct assistance and customer service to park patrons; provides information and appropriate assistance concerning department programs, park facility information and related activities and events.
• Monitors assigned park areas; identifies hazards; observes patrons to ensure compliance with park safety rules and regulations; reports safety concerns and issues; contacts safety services and public safety agencies for public safety issues.
• Writes incident reports and documents shift activities.
• Makes initial response to service complaints; seeks resolution to minor disputes among park visitors and responds to requests for service.
• Handles a wide variety of public contact situations.
• Establishes positive working relationships with City staff and the general public. 
• Assists with meeting and event set up and strike functions, including moving furniture and equipment and cleaning up.
• Orders and maintains equipment and program supplies; orders office and cleaning supplies.
• Performs cleaning and light maintenance duties, as needed. 

 IMPORTANT JOB FUNCTIONS:

• Serves as first point of contact.
• Provides direct assistance and customer service functions to general public and patrons. 
• Monitors park grounds and facility.
• Reports safety concerns and hazards.
• Performs other related duties as assigned.

 MATERIAL AND EQUIPMENT USED:

• Computer
• General Office Equipment

Minimum Qualifications

Education and Experience:

• High school diploma or GED (desirable)
• One year of progressively responsible related experience; or
• Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications:

• CPR/First Aid Certification (desirable)

Other Qualifications

Knowledge of:

• Basic operations, services and activities of recreation programs, activities and events. 
• Park safety rules and regulations, policies, practices and procedures.
• Recreational trends.
• First aid and CPR.

Skill in:

• Customer service and guest relations.
• Effective communication.
• Problem solving. 
• Using tact, discretion, initiative and independent judgment within established guidelines.
• Performing routine cleaning and small repairs as directed on all assigned equipment.

Abilities:

•  Ability to work well with a diverse community.
• Ability to communicate in English both orally and in writing at the appropriate level.
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to establish and maintain effective working relationships with others.
• Ability to perform mathematical calculations at the appropriate level.
• Ability to learn to use a computer to perform the essential and important job functions.
• Ability to learn and follow City and departmental policies and procedures.
• Ability to identify, report and follow up on facilities maintenance issues.

 
While performing the essential functions of this job the employee is frequently required to walk, stand and sit; reach with hands and arms; swim; use manual dexterity to operate machinery/tools; handle, seize, hold or otherwise work with hands; climb or balance; stoop, kneel, crouch, or crawl; speak and hear; use odor and color perception and discrimination; and lift and/or move up to 10 pounds frequently and up to 50 pounds occasionally.
 
Working Conditions:

• While performing the essential functions of this position the employee is frequently exposed to extreme temperatures, the sun, dirt and/or dust. 
• The incumbent's working conditions are typically moderately loud.
• Working time requires irregular hours, various shifts, weekends, holidays and/or on-call status.  

This class specification should not be interpreted as all inclusive.  It is intended to identify the essential functions and requirements of this job.  Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification.  Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).  Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

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