Patient Care Coordinator – Premier Gastroenterology Practice (East Bay)
Join Our Team!
Are you ready to thrive in a fast-paced medical environment where multitasking and attention to detail are essential? Our well-established gastroenterology practice in the East Bay is looking for a Patient Care Coordinator to support one of our five physicians and help deliver exceptional care to our patients.
What You’ll Do:
- Prepare patient charts and maintain accurate records with proper documentation
- Verify insurance and coordinate prior authorizations
- Manage high-volume calls, emails, and faxes
- Schedule procedures and coordinate with outside surgical centers
- Monitor, upload, and communicate patient results in Epic
- Handle co-pay and past-due collections
- Provide occasional front desk or call center coverage
- Perform additional duties as assigned
- Occasional overtime may be required
What We’re Looking For:
This is a fast-paced role, and multitasking is essential. We are seeking a candidate with:
- Minimum 2 years healthcare experience
- Experience with Epic Systems required; gastroenterology experience preferred
- Strong understanding of medical insurance processes, including PPOs, HMOs, and Medicare
- Knowledge of HIPAA regulations, compliance, and medical terminology
- Ability to travel between Berkeley (primary) and Walnut Creek offices
- Reliable transportation and punctuality required
- Professionalism & Work Ethic – Reliable, dedicated, and able to take initiative in a busy environment
- Communication Skills – Strong verbal and written communication, proficiency in English, and excellent phone etiquette
- Customer Service – Patient-focused approach, ensuring a personalized and professional experience for every patient
- Multitasking & Problem-Solving – Able to prioritize tasks efficiently, adapt quickly, and handle multiple responsibilities simultaneously
- Interpersonal Skills – Friendly, tactful, and team-oriented, fostering positive relationships with colleagues and leadership
- Technical Proficiency – Strong computer skills, including the ability to perform quick calculations and maintain accurate records
Compensation & Benefits:
- Full-time, 40 hours per week, with occasional overtime as needed
- Comprehensive benefits package
- Competitive hourly pay based on experience
- Opportunities for growth and development
Why You’ll Love Working Here:
- Join a trusted, collaborative team of professionals
- Work in a well-established practice with a supportive environment
- On-site parking for convenience
Compensation Package
At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.
Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA.
Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.
Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits,
Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.
Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance
Compensation will be based on experience
