Loan Delivery Specialist
Albuquerque Santa Fe Metro Area
Description

  

Reports to: Hiring Manager

Classification: Full-Time

Supervisory Responsibilities: No

Position Mission

The mission of the Financial Strategy & Development Finance Manager is to support the financial growth and sustainability of Homewise through strategic capital management, financial operations, and real estate development finance. This role ensures that financial planning, modeling, and reporting support high-quality decision-making and long-term organizational success.

Essential Duties and Responsibilities

· Provides back-up support for the Post Closing Manager and issues daily rate sheets

· Uses Homewise, Inc. Outlook, Calyx Point, STARS (Salesforce), ICE Data & Document Automation, and other electronic tools to provide the best service to customers

· Works closely with other internal departments including but not limited to Home Purchase Advisors, Real Estate Sales, Real Estate Development, and Lending to ensure best practices and compliance with all applicable regulations, policies, and procedures

· Comply with all applicable regulations, policies, and procedures

· Prepare UCD & ULDD XML files for electronic loan delivery

· Prepare and deliver electronic loan files for loans sold on the secondary market including Fannie Mae, Freddie Mac, New Mexico Mortgage Finance Agency, and Self-Help Credit Union

· Request note shipments from warehouse lenders

· Prepare allonges and begin working delivery checklist

· Daily MERS report download and review

· Track and status Best Efforts locks as “closed” on loan funding dates

· Download, distribute, and reconcile loan purchase reports

· Prepare and submit weekly closed loan report to DocProbe

· Investigate and submit any delivery and post-purchase data correction requests

· Maintain closing and shipping log/pipeline

· Prepare monthly DocProbe reconciliation log

· Comply with agency and delivery guidelines and deadlines


Support for Post Closing Mangar to include but not limited to:

o Issue daily rate sheets

o Process lock requests from loan officers, update calyx

o Monitor and track loans not committed and being held for future sale

o Secures interest rate commitments to FNMA, FHLMC or SHCU

o Manage commitment extensions, pair offs or fall outs

o Prices rates for discount points requests

o Reviews competing mortgage financing offers, makes counteroffers

o Assist loan officers with pricing questions and product selection


Expected Outcomes 

· Contribute to team goal of closing 461 purchase loans annually.

· Ensure that all Homewise loans meet all investor and regulatory requirements regarding closed loans including, but not limited to, RESPA, TILA, and Qualified Mortgage (QM) with no exceptions.


Competencies

· Customer service. Extremely responsive to internal and external customer requests; exceeding customers’ expectations. Abides by Homewise, Inc., Customer Service Standards.

· Listening skills. Listen to understand other’s viewpoints. Anticipates customer needs and offers innovative solutions.

· Communication skills. Able to clearly present issues – both orally and written.

· Flexibility and adaptability. Adjusts quickly to changing priorities and conditions. 

· Copes effectively with complexity and change.

· Computer skills. Competence in Microsoft Excel, Word, Outlook; Loan Origination systems, Windows, and other software applications as appropriate.

· Work independently. Ability to work independently with little or no supervision.

· High standards. Expect personal performance to be nothing short of the best.


Education and Experience

· Associate’s degree in Business, Finance, Accounting, or a related field. Two Years Work Experience in related field. 

· Coursework or certification in mortgage banking, real estate finance, or loan processing.

· Familiarity with mortgage systems (like Calyx, Encompass, ICE, MERS).

· Training in compliance regulations (RESPA, TILA, QM, TRID).


Work Schedule 

· Availability to work flexible hours, including evenings or weekends, as needed.


Physical Requirements.

· This is largely a sedentary role.

· Must be able to occasionally lift objects up to 20 pounds.