Internship - Deputy Hotel Manager (m/f/d) - nhow Brussels (3420) presso nhow Brussels
nhow Brussels · Brussels, Belgio · Onsite
- Ufficio in Brussels
Career Opportunities: Internship - Deputy Hotel Manager (m/f/d) - nhow Brussels (3420)Requisition ID 3420 - Posted - Front Office - Belgium
Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.
Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.
Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.
What's in it for you (spoiler: a lot!)
In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:
Welcome @ work programme: enjoy a free night stay and experience the hotel as a guest
For students outside Belgium a compensation of €750 net per month.
Free online & offline training organized by our own University.
Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
Holiday parties.
The opportunity to grow within our company worldwide after graduation.
What part will you play in creating the unforgettable?
- Gain a comprehensive insight into the key duties and responsibilities of a Deputy Hotel Manager.
- Confidently step into the role of Duty Manager, equipped to manage complex operational challenges with independence and professionalism.
- Develop a solid understanding of the commercial and financial dimensions of hotel management, enabling you to actively contribute to strategic decisions.
1. Operational Management and Leadership
Daily Supervision:
- Monitor operational departments (Front Office, Housekeeping, F&B, M&E, ...) and ensure service standards are met.
- Learn how daily meetings with various teams are conducted and how to plan the day effectively.
- Act as a point of contact for department heads and provide support with operational challenges.
Guest Relations:
- Welcome VIPs and manage their stay.
- Personally handle complex guest complaints and ensure satisfactory resolution.
- Collect and analyze guest feedback (online reviews, surveys) to continuously improve service.
2. Finance and Business Analysis
Financial Reports:
- Understand daily, weekly, and monthly revenue reports.
- Learn how occupancy rates and Revenue Per Available Room (RevPAR) are analyzed.
Business Management:
- Participate in revenue management and pricing strategy meetings.
- Analyze competition and trends in the local Brussels market.
- Develop business concepts in collaboration with marketing and sales managers.
3. Quality and Safety
Quality Assurance:
- Conduct quality checks in all hotel areas (rooms, public spaces, restaurant).
- Ensure nhow standards and the hotel's visual presentation are consistent.
Safety and Compliance:
- Learn and monitor compliance with safety procedures and emergency protocols.
- Participate in managing unexpected situations and crises (e.g., technical failures).
What makes you the perfect fit for this bold journey?
- Flexible and easily adapts to varying schedules and unexpected situations.
- Bilingual (FR/EN); proficiency in multiple languages is a plus. Dutch is an asset.
- Autonomous and capable of taking initiative.
- Comfortable with IT tools and hotel management systems.
- Well-groomed and professionally presented.
- A true 'hospitality artist' with a passion for customer service and the unique nhow experience.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.
Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.
Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.
What's in it for you (spoiler: a lot!)
In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:
Welcome @ work programme: enjoy a free night stay and experience the hotel as a guest
For students outside Belgium a compensation of €750 net per month.
Free online & offline training organized by our own University.
Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
Holiday parties.
The opportunity to grow within our company worldwide after graduation.
What part will you play in creating the unforgettable?
- Gain a comprehensive insight into the key duties and responsibilities of a Deputy Hotel Manager.
- Confidently step into the role of Duty Manager, equipped to manage complex operational challenges with independence and professionalism.
- Develop a solid understanding of the commercial and financial dimensions of hotel management, enabling you to actively contribute to strategic decisions.
1. Operational Management and Leadership
Daily Supervision:
- Monitor operational departments (Front Office, Housekeeping, F&B, M&E, ...) and ensure service standards are met.
- Learn how daily meetings with various teams are conducted and how to plan the day effectively.
- Act as a point of contact for department heads and provide support with operational challenges.
Guest Relations:
- Welcome VIPs and manage their stay.
- Personally handle complex guest complaints and ensure satisfactory resolution.
- Collect and analyze guest feedback (online reviews, surveys) to continuously improve service.
2. Finance and Business Analysis
Financial Reports:
- Understand daily, weekly, and monthly revenue reports.
- Learn how occupancy rates and Revenue Per Available Room (RevPAR) are analyzed.
Business Management:
- Participate in revenue management and pricing strategy meetings.
- Analyze competition and trends in the local Brussels market.
- Develop business concepts in collaboration with marketing and sales managers.
3. Quality and Safety
Quality Assurance:
- Conduct quality checks in all hotel areas (rooms, public spaces, restaurant).
- Ensure nhow standards and the hotel's visual presentation are consistent.
Safety and Compliance:
- Learn and monitor compliance with safety procedures and emergency protocols.
- Participate in managing unexpected situations and crises (e.g., technical failures).
What makes you the perfect fit for this bold journey?
- Flexible and easily adapts to varying schedules and unexpected situations.
- Bilingual (FR/EN); proficiency in multiple languages is a plus. Dutch is an asset.
- Autonomous and capable of taking initiative.
- Comfortable with IT tools and hotel management systems.
- Well-groomed and professionally presented.
- A true 'hospitality artist' with a passion for customer service and the unique nhow experience.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.
Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.
Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.
What's in it for you (spoiler: a lot!)
In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:
Welcome @ work programme: enjoy a free night stay and experience the hotel as a guest
For students outside Belgium a compensation of €750 net per month.
Free online & offline training organized by our own University.
Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
Holiday parties.
The opportunity to grow within our company worldwide after graduation.
What part will you play in creating the unforgettable?
- Gain a comprehensive insight into the key duties and responsibilities of a Deputy Hotel Manager.
- Confidently step into the role of Duty Manager, equipped to manage complex operational challenges with independence and professionalism.
- Develop a solid understanding of the commercial and financial dimensions of hotel management, enabling you to actively contribute to strategic decisions.
1. Operational Management and Leadership
Daily Supervision:
- Monitor operational departments (Front Office, Housekeeping, F&B, M&E, ...) and ensure service standards are met.
- Learn how daily meetings with various teams are conducted and how to plan the day effectively.
- Act as a point of contact for department heads and provide support with operational challenges.
Guest Relations:
- Welcome VIPs and manage their stay.
- Personally handle complex guest complaints and ensure satisfactory resolution.
- Collect and analyze guest feedback (online reviews, surveys) to continuously improve service.
2. Finance and Business Analysis
Financial Reports:
- Understand daily, weekly, and monthly revenue reports.
- Learn how occupancy rates and Revenue Per Available Room (RevPAR) are analyzed.
Business Management:
- Participate in revenue management and pricing strategy meetings.
- Analyze competition and trends in the local Brussels market.
- Develop business concepts in collaboration with marketing and sales managers.
3. Quality and Safety
Quality Assurance:
- Conduct quality checks in all hotel areas (rooms, public spaces, restaurant).
- Ensure nhow standards and the hotel's visual presentation are consistent.
Safety and Compliance:
- Learn and monitor compliance with safety procedures and emergency protocols.
- Participate in managing unexpected situations and crises (e.g., technical failures).
What makes you the perfect fit for this bold journey?
- Flexible and easily adapts to varying schedules and unexpected situations.
- Bilingual (FR/EN); proficiency in multiple languages is a plus. Dutch is an asset.
- Autonomous and capable of taking initiative.
- Comfortable with IT tools and hotel management systems.
- Well-groomed and professionally presented.
- A true 'hospitality artist' with a passion for customer service and the unique nhow experience.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.
Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.
Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.
What's in it for you (spoiler: a lot!)
In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:
Welcome @ work programme: enjoy a free night stay and experience the hotel as a guest
For students outside Belgium a compensation of €750 net per month.
Free online & offline training organized by our own University.
Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
Holiday parties.
The opportunity to grow within our company worldwide after graduation.
What part will you play in creating the unforgettable?
- Gain a comprehensive insight into the key duties and responsibilities of a Deputy Hotel Manager.
- Confidently step into the role of Duty Manager, equipped to manage complex operational challenges with independence and professionalism.
- Develop a solid understanding of the commercial and financial dimensions of hotel management, enabling you to actively contribute to strategic decisions.
1. Operational Management and Leadership
Daily Supervision:
- Monitor operational departments (Front Office, Housekeeping, F&B, M&E, ...) and ensure service standards are met.
- Learn how daily meetings with various teams are conducted and how to plan the day effectively.
- Act as a point of contact for department heads and provide support with operational challenges.
Guest Relations:
- Welcome VIPs and manage their stay.
- Personally handle complex guest complaints and ensure satisfactory resolution.
- Collect and analyze guest feedback (online reviews, surveys) to continuously improve service.
2. Finance and Business Analysis
Financial Reports:
- Understand daily, weekly, and monthly revenue reports.
- Learn how occupancy rates and Revenue Per Available Room (RevPAR) are analyzed.
Business Management:
- Participate in revenue management and pricing strategy meetings.
- Analyze competition and trends in the local Brussels market.
- Develop business concepts in collaboration with marketing and sales managers.
3. Quality and Safety
Quality Assurance:
- Conduct quality checks in all hotel areas (rooms, public spaces, restaurant).
- Ensure nhow standards and the hotel's visual presentation are consistent.
Safety and Compliance:
- Learn and monitor compliance with safety procedures and emergency protocols.
- Participate in managing unexpected situations and crises (e.g., technical failures).
What makes you the perfect fit for this bold journey?
- Flexible and easily adapts to varying schedules and unexpected situations.
- Bilingual (FR/EN); proficiency in multiple languages is a plus. Dutch is an asset.
- Autonomous and capable of taking initiative.
- Comfortable with IT tools and hotel management systems.
- Well-groomed and professionally presented.
- A true 'hospitality artist' with a passion for customer service and the unique nhow experience.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
