Senior Director, Clinical Business Operations presso Temple University Kornberg School of Dentistry

%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EThe Temple University’s Kornberg School of Dentistry is searching for a Senior Director, Clinical Business Operations, to join our team!%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EBecome a part of the Temple family and you will have access to the following:%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3E*Full medical, dental, vision coverage%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3E*Paid time off%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3E*11 Paid Holidays%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3E*Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3E*A generous retirement plan and so much more!%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ESALARY RANGE: %24110,000 to %24125,000%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3EA variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EJob Details:%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*This position will be on-site%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*This position requires the following background checks: Cash Handling%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EPosition Summary:%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3EThe Senior Director of Clinical Business Operations is responsible for the daily operations of the Business Office for the Kornberg School of Dentistry. %26nbsp;This position will be integral in organizing and facilitating a culture focused on lean management, efficiency, reduction of waste, and a high collection rate of patient care revenues. %26nbsp;The incumbent will develop, review and implement recommendations for operational policies, processes and initiatives to achieve very highly efficient clinical financial operation with collection of revenues close to 100%. The incumbent must have the experience to review and negotiate all current and new contracts with third party payors and government agencies and will work with the Director of Clinics and staff to recommend financial plans to improve revenue collection. In addition, the Senior Director of Clinical Business Operations will be responsible for recruiting, onboarding, developing and training both new and existing staff while maintaining high morale. This position interacts with many areas/departments and must pay attention to workflow efficiency and will serve as liaison between dental school and internal Temple University operations, including but not limited to Internal Audits, Cash Operations, University Counsel, TU Health Systems, Risk Management and Computer services, Accounts payable, Purchasing and Facilities Management. Performs other duties as assigned.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ERequired Education and Experience:%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*A bachelor’s degree is required with a minimum of 6 years of billing management experience in a dental or health care setting. %26nbsp;*Supervisory, computer literacy and third-party billing required, including experience reviewing and negotiating contracts.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Knowledge of Medicaid and commercial insurance reimbursement and electronic billing systems, aXium or similar. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*An equivalent combination of education and experience may be considered. %26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EPreferred Education and Experience: %26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Master’s degree (MBA, MHSA) and 10 years of experience. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Prior experience as director or operations managers.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ERequired Skills and Abilities:%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Expertise in Medicaid and commercial insurance negotiations.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Expertise in developing a revenue cycle to include establishing metrics while managing the operations to achieve objectives.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Expertise in strategic organization to adapt to internal and external industry changes%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Position requires exceptional communication (verbal and written) and interpersonal skills and the ability to deal effectively with a large and diverse population in the handling of sensitive issues by telephone and in person.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Ability to work independently while handling multiple projects and tasks concurrently and timely.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Ability to maintain professionalism.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Strong negotiation skills and the ability to develop strong working relationships. %26nbsp;Ability to motivate, influence and coach team success.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Extremely organized and have a keen eye for detail and desire to probe further into data as needed.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Individuals must be able to structure work independently, maintain detailed records, and demonstrate good judgment.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Extreme attention to detail and a proven track record in maintaining discretion and confidentiality. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Must possess a high degree of proficiency and exercise a great deal of tact and discretion in handling sensitive information.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Must have a great deal of concentration and excellent listening skills.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Independently determine order of priority.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EPreferred Skills and Abilities:%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Knowledge of dental terminology. %26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EEssential duties:%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Financial system analysis, strategic planning, and implementation of plans to achieve the goals of the position.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Identify and implement internal office protocols and procedures to ensure office efficiency. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Ensure successful execution of operational standards, including compliance with established university and third payors policies and procedures.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Achieves revenue goals by effectively managing the office team, clinical financial teams, overseeing employee productivity, collections and receivables. Analyzes performance and establishes processes that will increase productivity and efficiency.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Manages all areas of staffing including hiring, disciplinary issues, performance evaluations staff meetings, training, personal time off (i.e. vacation, personal, sick and other approved absences) for adequate coverage of essential operations. Set up in-service training schedules to cross-train staff in all responsibilities of the Business office operations to maintain efficiency at the highest level. %26nbsp; %26nbsp;%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Implements new directives for growth in revenues and reduction of costs. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Ensure that the different units comply with federal/ state and university policies, procedures.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Effectively creates, implements, and revise business plans to meet school objectives.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Communicate with faculty, students, and patients, to provide high level of customer service.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Collect, interpret and review financial operations of the office.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Build office morale by promoting a supportive team environment. %26nbsp;Ability to motivate, influence and coach team to success.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Stay abreast of current and changes, federal / government regulations and policies. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Produce financial reports as requested.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Successfully implements company policies and procedures and guidelines to advance the company.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Ensure the staff is obtaining and processing referrals and pre-authorizations as required for procedures to be billed.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Ensure the credentialing process is being handled in compliance with all legal and regulatory policies and procedures. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Collects and maintains information for monthly billing, collection, and outstanding reports. %26nbsp;Interact with students and patients. %26nbsp;Follow-up on delinquent accounts. %26nbsp;Instructs graduate and undergraduate clinic staff, residents, and students on the collections and billing process.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Interacts with Cash Operations, University Computer Services, outside banking institutions, and courier pick up companies with regard to bank deposit reports for accurate data entry in the University NelNet system.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Review and oversee the distribution of lockbox information for processing.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Insures revenue is credited appropriately to Dental school accounts. %26nbsp;Support Financial Counselor in the verification and processing of applications for sliding fee scale.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Liaison of the Business and Cashier’s Offices for clinical chairpersons, faculty, residents, students, staff, patients, University departments, hospitals, and other outside agencies/companies / institutions.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Review patient charts, departmental files, petty cash funds, and prepares for internal and external audits.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*May be required to perform the duties of other employees, including supervisors / managers in their absence.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Oversee the daily operation of the department to include all business office areas, such as the Clusters, Business Office, Cashier’s Office and Eligibility area.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Review and approve purchase orders, supplies to include forms, financial records, receipts and small equipment, refunds, write-offs, etc.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Review patient accounts for students and residents to ensure all accounts are balanced for graduation clearance.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Present the business office process to freshmen students at orientation%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E*Perform other duties and responsibilities not listed as assigned.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EPeople Supervised:%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E21 full –time G Billing staff; 3 full- time H level Coordinators and 2 management level staff. Additional staff may be added over time.%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ETemple University%3C/strong%3E is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ECompliance Statement:%3C/strong%3E In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ETemple University%27s Annual Security and Fire Safety Report %3C/strong%3Econtains statistics, policies, and procedures related to campus safety. Go here to review: %3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://safety.temple.edu/reports-logs/annual-security-report%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3Ehttps://safety.temple.edu/reports-logs/annual-security-report%3C/span%3E%3C/a%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3EYou may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.%3C/span%3E%3C/p%3E Candidarsi ora