M365 EXCHANGE TECHNICIAN - HYBRID presso A.C. Coy

Location: Pittsburgh, PA

Job Type; Full Time / Contract

Work Authorization: No Sponsorship

The A.C.Coy company has an immediate opening for an M365 Exchange Technician.  Ideal candidates must have 5+ years of experience supporting M365 Exchange in a corporate environment.

• Technical support and troubleshooting for Exchange Online
• Day-to-day mailbox and mail flow management
• Assisting with migrations, permissions, and user configurations
• Assisting senior administrator with project work and new tasks
• Develop, document, make recommendations, and implement processes for the corporate email environment
• Provide top level of support for incidents and problems in designated areas of expertise
• Proactively monitor the health and alerting system for Microsoft Exchange 
• Work with an off-shore model of human resources for development efforts and operational support
• Provide guidance to senior leaders on emerging M365 technologies and changes being implemented that may impact the production environment

• Data retention policies, email & data security, content search, and encryption

• Support of Application Mail Flow and routing

• Maintain solution for on-premise applications to relay mail internally & externally

• Support of External Mail Gateway

• Maintain and set strategy for mail flow to internet

• Administer MS Exchange Online configuration with Admin Center and PowerShell

Education:

• Associates degree from an accredited institution

Qualifications:

• Minimum 5 years of experience in information technology
• Minimum 5 years of M365/Exchange experience 
• Experience in PowerShell Scripting to support administration of M365 environments