Senior Manager - Digital Product Solutions presso Frontier Airlines

Why Work for Frontier Airlines?     

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.     

What We Stand For    

Low Fares Done Right is our mission and we strive to bring it to life every day.  Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. 

Work Perks     

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too:    

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1^st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. 

Who We Are      

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).      

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.  

What Will You Be Doing?

The Sr Manager, Digital Product Solutions will lead the Product Team to ensure the efficient execution of features and enhancements across our digital platforms, including FlyFrontier.com, the mobile app, kiosks, and airport digital experiences. This role is responsible for defining and managing the overarching product strategy and roadmap, prioritizing initiatives, and ensuring strategic alignment with business goals. The ideal candidate will leverage data-driven insights to optimize the customer journey and drive business impact.

Essential Functions

• Define the top-level product strategy for flyfrontier.com, and present the strategy to Executive leadership continuously to gain and retain alignment on the product vision
• Create and manage the product roadmap to support the product strategy
• Proactively identify opportunities to drive customer and business value, collaborating with both the UI/UX team and Commercial Technology to develop meaningful solutions as well as execute go-to-market strategies.
• Direct the team to carry out extensive research and analysis to identify needs that new and improved products can fulfil for the business.
• Work with supporting team to translate business and technical requirements into clear user stories for internal and external scrum teams to implement.
• Plan, prioritize, and maintain a healthy product backlog that delivers maximum value for the customer while adhering to company strategy.
• Manage coordinated efforts with UX/UI team to design solutions, and work with stakeholders to determine Minimum Viable Product (MVP).
• Incorporate feedback from stakeholders and business leaders into product iterations, and work with the other business departments as the subject matter expert to solve Commercial Technology initiatives.
• Participate in the scrum ceremonies, evaluate project/product progress, and communicate status & risks appropriately.
• Analyze business workflows, suggests improvements, and uncover complexity in stakeholder requests.
• Hold regular technical and business team meetings to determine progress and address any questions or challenges regarding projects.
• Build and maintain relationships with stakeholders inside and outside the organization.

 Other Functions

• Other duties as assigned 

Qualifications

• Bachelor's degree in Computer Science, Marketing, Business or related field, or equivalent work experience.

•  8+ years of experience in digital product management, with a proven track record of delivering successful digital products.

•  Strong understanding of Agile development methodologies and experience leading cross-functional teams.

•  Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.

•  Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.

•  Ability to work independently and manage multiple priorities in a fast-paced environment.

•  Inclined to solve problems, own resolutions, and steps up in leadership vacuums.

•  CSPO or similar certifications preferred.

•  Previous experience in travel space a plus.

Knowledge, Skills and Abilities

• Demonstrated experience managing a team of Product Owners or Product Managers to deliver world-class products

•  Demonstrated understanding of Product Management processes, strategies and methods.

•  Demonstrated understanding of Product owner and Business Analysis processes, strategies and methods.

•  Excellent time management and organizational skills and experience establishing guidelines in these areas for others.

•  Strong sense of personal accountability regarding decision-making and maintaining stakeholder relationships.

•  Experience working in a high-level collaborative environment and promoting a teamwork mentality.

•  Experience applying analytical thinking and problem-solving skills.

•  Ability to predict challenges and seek to proactively head-off obstacles.

•  Knowledge of coding and design best practices a plus.

•  Experience in Azure Dev Ops a plus.

•  Experience in adobe software a plus.

 Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer 

 Physical Effort

Generally, not required.

Supervision Received

General Direction:  The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

 Positions Supervised

Sr Product Owners

Jr Product Owner

Salary Range - $110,114 - $146,157 role will close on or before 11/30/25

 Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that the duties and expectations of this position may be subject to change.
 

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.