Administrative Assistant II presso City of Norfolk, VA
City of Norfolk, VA · Norfolk, Stati Uniti d'America · Onsite
- Professional
- Ufficio in Norfolk
About the Department

Norfolk's Department of Parks & Recreation is proud to announce it has been awarded national accreditation by the Commission for Accreditation of Parks and Recreation Agencies. This ensures we will continue to provide quality recreational services that enrich the lives of Norfolk's residents.
We are looking for an experienced Administrative Assistant to join our team. The Administrative Assistant will perform clerical, administrative, and financial support duties and provide records support. This position will also supervise personnel and coordinate training for support staff. Additionally, this role will assist with information requests, manage the planning and reporting processes, and perform related duties as required.
Position Duties
- Provides assistance to citizens, customers, and departmental employees by performing a variety of tasks including answering telephone inquiries, resolving complaints, providing front desk coverage, maintaining telephone extension listings, relaying information and messages, researching and resolving issues, and distributing mail.
- Acts as first point of contact by greeting visitors, answering and directing calls, managing deliveries and mail, and ensuring overall building upkeep.
- Provides administrative support by filing, entering data, taking meeting notes, booking conference rooms for meetings, and maintaining office supplies.
- Maintains office security by following safety procedures and controlling access via the front desk.
- Monitors facility maintenance by submitting work orders, overseeing contractor staff, and acting as a liaison to other City departments who provide building maintenance services.
- Acts as Norfolk Recreation Commission Secretary by taking meeting notes, organizing meeting agendas, and scheduling meeting times and spaces.
- Provides assistance to employees with voice mail and telephone set-up, maintaining telephone extension listings for the office, resolving billing issues, relaying information and making arrangements for payments.
- Supervises office staff, assists with the development of policies and procedures, managing and monitoring support functions, ensuring that work orders and time sheets are accurate, and reviewing daily reports and compiling information.
- Assists with the planning and execution of special meetings and events.
Minimum Qualifications
Two years' experience. in office administration.
Other Qualifications
Work Hours: