Lead Office Services Associate presso The Millennium Group

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Lead Office Services Associate

About the Role We are seeking a Lead Office Services Associate to join our team. This role plays a vital part in ensuring the smooth operation of our mailroom and overall office services. The ideal candidate is detail-oriented, customer-focused, and enjoys working in a dynamic environment where no two days are the same.

What You'll Do

• Process incoming and outgoing mail; operate postage machines and prepare overnight/express shipments (UPS, FedEx, DHL).
• Deliver mail, accountable packages, and interoffice correspondence.
• Prepare and maintain management reports related to office services.
• Monitor and maintain conference rooms to ensure they are organized, set up, and fully stocked with supplies.
• Restock and maintain copiers, printers, and office pantries.
• Relocate shredder bins and escort shredding vendors.
• Post notices, process key requests, and assist with office moves.
• Support auditorium setups, events, and special projects.
• Perform generator checks (training provided).
• Provide professional, responsive customer service to all staff.

What We're Looking For

• High school diploma or equivalent (preferred).
• 1–2 years of experience in mailroom or office services.
• Knowledge of standard office services and shipping procedures.
• Strong customer service and communication skills.
• Ability to work independently and collaboratively.
• Reliable, proactive, and resourceful with a positive attitude.
• Able to lift up to 50 lbs. and operate carts/flatbeds.
• Professional demeanor and appearance.

Why Join Us

• Opportunity to take ownership of key office operations.
• Collaborative and supportive team environment.
• Hands-on role with variety in daily tasks.
• Training provided for specialized functions.

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