Animal Control Customer Service Specialist (Part Time)* presso City of Henderson, NV

About the Department

• The training schedule will be Mondays and Tuesday, 7:15am to 5:15pm.**
• Once training is completed, the incumbent's working schedule will be Sundays and Mondays, 7:15am to 5:15pm. **
  **Schedule is subject to change at the department's discretion.

• This is a part-time, non-PERS eligible position.
• This position does not qualify for employer-paid benefits, paid time off, wage increases, or union representation
• This position requires enrollment in the City's Alternate Retirement Systems (ARS)
• Work schedule will consist of an average of 19 hours/week. Hours per week may increase or decrease based on Department need 
• May be required to work a flexible work schedule, outside of normal business hours, which may include evenings, weekends, holidays, and/or extended hours
• The physical work location is the Henderson Animal Protection Facility located at 300 E Galleria Drive, Henderson, NV, 89011

Position Duties

• Graduation from high school or the equivalent
• Two (2) years of experience performing general clerical or customer service duties involving direct contact with the public
• Note: An equivalent combination of related education, experience, and training may be considered
• Sufficient keyboarding skills of 25 net words per minute

Minimum Qualifications

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application

ASSESSMENT DATES:
Skills-Based Keyboarding Examination - Remote/Online* (Pass/Fail)     -     Test invitations and instructions will be sent on Tuesday, October 7, 2025
(Candidates who meet the minimum qualifications)
*Candidates will be required to pass the keyboarding portion of the assessment process based on the number of net words per minute (WPM) listed in the minimum qualifications. Please click here for more information on our keyboarding examination and to access the practice test.   

Written Examination - Remote/Online (Weighted 25%)     -     Test invitations and instructions will be sent on the week of October 13, 2025
(Candidates that Pass the Skills-Based Keyboarding Examination)

Structured Selection Interview - In Person (Weighted 75%): Wednesday, October 29, 2025
(Best Qualified Candidates)

All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report.

The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates listed above.

Other Qualifications

The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities.  It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application.

Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards.