Donation Door Attendant presso Goodwill Western New York

THE POSITION

This position’s key responsibilities include:

• Greets and assists donors at the store donation door. Offers donors a tax receipt.
• Delivers excellent customer service and ensures our donors have a great experience with our donation process.
• Collects, sorts, and organizes donations according to Company policies and procedures.
• Maintains a clean and safe drive-thru according to established Company standards.
• Assists other departments within the Company when needed.

WE ARE LOOKING FOR SOMEONE WHO:

• Has excellent customer service skills. You do everything in your power to ensure the customer has a good experience.
• Communicates effectively.  You excel when interacting with others.
• Likes to work independently. You excel in an environment with little supervision.
• Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel? 
  • Own It - We are motivated and responsible for our actions and results.
  • Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
  • Be Bold, Be Courageous - When faced with a hurdle, we jump!
  • Be Extraordinary - We exceed expectations of clients, customers, and colleagues.
  • We Win Together - We collaborate & celebrate. We drive forward as one team towards our mission.

ROLE REQUIREMENTS (The stuff you must have)

• High school diploma or GED equivalent required.
• Ability to make decisions regarding the quality of items.
• Is reliable and consistently comes to work on time and as scheduled.
• Must be able to lift, exert, push, pull, carry or otherwise move up to 100 pounds occasionally, up to 50 pounds frequently and/or up to 20 pounds constantly with no support.
• If hired, you would be required to attend a full-day orientation at our Administration Office location in Buffalo. 

COMPENSATION: 

Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate’s experience, skills and education. 

• The pay range for this position is $15.50/hr--$17/hr