Business and Administration Advisor, Operations presso V/Line

Business and Administration Advisor – Operations 

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

Reporting directly to the Executive Director of Operations, the Business and Administration Advisor will play a pivotal role in delivering high-value advisory support across the Operations function. This is an exciting opportunity for someone looking to step into a true advisory role, contributing to strategic decision-making and business improvement initiatives.

Key accountabilities include:

• Prepare and coordinate reports, board papers, and business documentation to support informed decision-making across Operations.

• Provide insights and advice by interpreting complex information into actionable recommendations.

• Collaborate with the Executive Director and senior leaders across the organisation to support strategic initiatives and operational projects.

• Act as a proactive self-starter, managing multiple priorities and complex matters with minimal guidance.

• Contribute to operational excellence initiatives and business improvement projects.

• Leverage data analysis methods to support reporting and decision-making.

• Build relationships across the organisation and support team members by providing guidance and insights.

About You

You are a proactive and curious professional ready for a true advisory role within Operations. You thrive in dynamic contexts, manage competing priorities, and turn complex information into practical solutions and recommendations that support senior leaders and drive operational improvements.

Our ideal candidate will possess the following:

• Experience delivering high-value advisory and strategic support, preferably within an operational environment.

• Strong written and verbal communication skills, with the ability to prepare reports, papers, and presentations that inform and influence decision-making.

• Proven ability to manage multiple priorities, tackle complex matters, and drive initiatives independently.

• Exposure to operational excellence initiatives and organisational design is advantageous.

• Proficient in Microsoft Office Suite and SharePoint, with strong skills in data analysis and presentation; experience with Power BI is advantageous.

• Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership, and human rights.

If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.

Why V/Line

In addition to free myki travel, we offer:

• Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.

• Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.

• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.

• Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.

• Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at [email protected] or 1800 800 007 for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row. 

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present. 

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.

Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023.

Applications close: Tuesday, October 7th, 2025.