Behavioral Health Patient Access Coordinator presso Unity Care NW

Description

Compensation:

• Non-exempt/Hourly
• The standard wage range for this role is $26.47 to $31.11per hour
• It may be possible to earn more over time up to $35.75 per hour
•  Work Schedule: 40 hours, Mon-Fri

What We Value

• Respect
• Integrity
• Accountability
• Collaboration
• Innovation

We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours.

Job Summary

As a Behavioral Health Patient Access Coordinator at UCNW, you will play a key role in facilitating access to a wide range of Behavioral Health services. This position ensures smooth coordination of patient referrals, scheduling, and communication, supporting multiple programs within Unity Care NW. The coordinator works closely with patients, providers, and other departments to streamline care processes, manage patient data, and improve overall service delivery. 

What We Offer   

Generous Benefits:

• Medical, dental, & vision insurance
• 401(k) retirement plan with employer match after 1 year of eligibility
• 6 paid holidays 
• Generous paid time off of 108 hours accrued in Year 1 gradually increasing to 196 hours per year over 10 years
• Paid sick leave 
• Other paid leaves for Bereavement, Jury Duty & Bone Marrow/Organ Donation
• Life/Accidental Death & Dismemberment insurance
• Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, and Travel as well as Identity Theft Protection
• Flexible Spending Account
• Self-funded Health Savings Account on Base Medical Insurance Plan
• Employee Assistance Program 
• Alternative transportation incentives
• Healthy Living reimbursement 
• Unique programs including Medical Hardship Payroll Loans, Employee Referral Bonuses & Will preparation services 
• Continuing Education & reimbursement of renewal fees for roles with a WA State license 

Requirements

• Knowledge of behavioral health terminology and psychopharmacology. 
• Experience working with underserved and or/transient populations. 
• Prepares basic correspondence and simple reports in Microsoft Word. 
• Keyboarding speed of 55 wpm and data entry skills; accuracy is essential. 
• Uses Microsoft Excel to create tables and simple displays of information.
• Basic Microsoft PowerPoint skills.
• Demonstrates necessary proficiency with all electronic clinical systems, including EMR and scheduling systems, in use at the health center.
• Able to understand and utilize reports generated by Clinical Informatics team to assess clinical orders and waitlists and set priorities in scheduling patients.
• Able to exercise tact and diplomacy in the resolution of mild conflicts or disagreements that occur on the job that would be considered at a level of basic “customer service”.
• Ability to stand, walk, sit, use hands, fingers, and talk frequently.
• Close vision, distance vision, color vision and ability to adjust focus.
  Ability to work in shared workspaces, in a standard climate-controlled office environment with artificial lighting, using computer, printer, scanner, fax machine, copier, and multi-line telephone. 

Preferred Qualifications

• Ability to communicate bilingually in Spanish

Visit our Careers Page at www.unitycarenw.org . For news on our organization & future job postings, please follow us on LinkedIn at https://bit.ly/363mfhv!

Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for Covid-19 and influenza. More information about this program is provided throughout the recruitment process.