INSIDE SALES presso Americas Auto Auction Houston Inc

Description

SUMMARY:

The Inside Sales Representative overall goal is to aid in the generation of revenue thru the fees charged to customers for selling and providing a marketplace to purchase automobiles in a well perceived and positive manner. The Sales Representative always exhibits superior customer service and assists in overall continuity of the auction’s success.

ESSENTIAL FUNCTIONS:

RESPONSIBLE FOR:

1. Provide efficient and courteous service to all customers at all times.

2. Always exhibit ‘hands on’ and direct approach with customers.

3. Acquire and maintain new dealer business.

4. Distribute marketing material as needed to promote the sale and its’ services.

5. Communicate expectations of the auction effectively with current and new customers.

6. Maintain accurate, current business card directory for all existing customers.

7. Ensure all receipts are turned in for any credit card or personal expenditures.

8. Maintain planning calendar.

9. Maintain existing dealer base through the building of professional relationships to increase the number of transactions.

10. Ensure proper representation of customer’s units through correct information communication floor price, title status, run status, etc.

11. Selling of auction services to dealers.

12. Maintain up to date knowledge of inventory at all times.

13. Initiate conversations to further develop relationships with all new and existing customers.

14. Assist customers with questions and/or concerns.

15. Work well independently as well as a team player.

16. Timely communication of issues that may be deemed as detrimental to the success of operations to Management.

17. Assist outside sales representatives as necessary.

18. Performs other duties as necessary.

Requirements

• Education: High School Diploma or equivalent
• Experience: Previous sales and customer service experience preferred.
• Skills: Should be highly organized, self-motivated, and self-disciplined. Highly goal and customer service orientated. Computer proficient. Must be able to read, write and speak English fluently.

Requirements:

• Must be at least 21 years of age.
• Must possess a valid driver’s license.
• Strong written and verbal communication skills.
• Organized self-starter, highly motivated to achieve sales goals.

Environment: The environment of the Inside Sales Representative involves working Inside the office for most of the time. You will spend some time outside verifying the location and condition of vehicles for customers and for operational efficiency. Those working in this position are subject to temperature changes, weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust at times.

The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.