Banquet Houseman presso Valorhospitality

CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL

Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeast’s newest and most spectacular resort hotel!! If you happen to love golf or have golf resort experience, let’s make a connection soon!

A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Let’s not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!  Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!

THE ROLE

COMPANY OVERVIEW
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas.  Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you with the opportunity to be successful.

POSITION PROFILE
Properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas in a safe, accident-free manner. Provide excellent customer service and work closely with guests, Sales, and the Food and Beverage departments.  

ESSENTIAL RESPONSIBILTIES

•  Check server’s and house person’s BEOs to ensure that all information is accurate.
•  Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions. Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.  Perform all guest contact activities or guest request with a cordial, efficient and professional manner while maintaining a commitment to excellence.
•  Ensure that all storerooms are clean, organized and secured. Assist in equipment inventory as scheduled. Attend staff set- up and technical training on a regular basis.
•  Organize Banquet hall to ensure a productive, safe and energy conserving work environment. Ensure proper maintenance (cleaning and repair) of all equipment
• Ensure that all unused rooms are set to department’s standards.
•  Constantly communicate all concerns to Banquet Manager
•  Assist the servers during service by responding to their requests; notify supervisor immediately of any difficulties.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow associates in all departments.
• Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Education:           High school education or equivalent experience.
Experience:        Six months hotel or convention center -banquet food/beverage     services environment. Experience and knowledge in all facets of banquet operations, convention services setup and a good  understanding of AV equipment operations preferred.

Skills and Abilities:   Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

PHYSICAL DEMANDS

•  Continuous Standing as needed
•  Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.