- Professional
- Ufficio in London
The Opportunity
We currently have an exciting opportunity for a HR executive to join our UK Market HR team. This role provides a high-quality generalist HR service to our manager’s and team members in the UK. You will provide professional advice and support on a wide range of HR issues including employee relations, performance management, recruitment and HR policy. This role requires hands on delivery to support business objectives and foster a workplace that creates the very best people experience as an employer of choice. |
What you'll get to do
Business Partnering
• Build strong relationships with stakeholders through regular engagement across head office and stores
• Collaborate to ensure consistent processes and a positive team member experience
Recruitment & Onboarding
• Support Talent Acquisition with shortlisting and recruitment across retail roles
• Attend careers fairs and assessment centres
• Contribute to onboarding programmes to ensure a smooth start for new hires
Employee Relations
• Advise managers on ER matters including absence, performance, and flexible working
• Manage ER cases and maintain compliance with current legislation
• Track ER data to identify trends and drive proactive solutions
Learning & Development
• Identify training needs and support L&D initiatives
• Deliver HR fundamentals training to line managers
Performance Management
• Monitor probation periods and support underperformance management
• Guide managers through objective setting, feedback, and career development
Team Member Engagement
• Champion wellbeing initiatives and respond to concerns promptly
• Promote company values and culture through active recognition
HR Policy & Compliance
• Maintain and update HR Hub content
• Support rollout of new policies and ensure mandatory training completion
Data & Reporting
• Review exit interviews and absence data to inform retention strategies
• Maintain accurate and GDPR-compliant records
Payroll & Admin
• Respond to HR queries and liaise with Payroll and Benefits teams
• Ensure timely generation of documentation for onboarding and exits
HR Projects
• Contribute to DEIB, wellbeing, and engagement initiatives
• Collaborate on market-wide HR projects and support ad hoc activities
We'd love to meet you if you have
• HR experience in a similar industry; CIPD qualified or working towards
• Strong knowledge of HR systems, processes, and employment law
• Proven ER case management and problem-solving skills
• Detail-oriented, organised, and adaptable in fast-paced settings
• Influential communicator with a service-driven mindset
• Passionate about wellbeing, DEIB, and team engagement
• Discreet, ethical, and committed to continuous improvement
• Tech-savvy and confident with HR platforms
• Collaborative and team-focused
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
