IT Business Analyst presso Zydus Pharmaceuticals USA Inc

Description

SUMMARY

We are seeking an innovative and technically skilled IT Business Analyst with 5+ years of experience, preferably in pharmaceutical sales and distribution. The ideal candidate will possess expertise in SAP S/4HANA (SD, FI, MM, PP, QM modules) and Vistex Revenue Management in a business facing role, with a strong understanding of core business processes such as finance, supply chain, sales, and revenue management. This role requires a blend of business acumen and technical capability to analyze requirements, design solutions, and drive process improvements. The candidate will work closely with different teams to understand business needs, support data-driven decisions, and apply modern technologies such as AI, automation tools, and machine learning to improve processes and drive innovation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborate with business users to elicit, analyze, and document functional and non-functional requirements.
• Identify and drive process improvement initiatives to optimize operational efficiency and ensure compliance with industry standards and best practices.
• Perform data analysis to uncover actionable insights, identify root causes of issues, and detect trends that inform strategic decisions and continuous improvement.
• Create and maintain key artifacts including process flows, data flows, system architecture diagrams, business cases, functional specifications, and other documentation to support solution design, implementation and stakeholder understanding.
• Collaborate with technical teams to ensure proper configuration, integration, and optimization of solution.
• Lead and support testing activities, including system validation and facilitation of User Acceptance Testing (UAT), ensuring solutions meet defined requirements and quality standards.
• Assist in change control, deployment planning, and execution to ensure smooth transitions and minimal disruption to business operations.
• Develop and manage project plans, timelines, and deliverables, ensuring successful execution of initiatives within scope, budget, and schedule.
• Develop, maintain, and enhance dashboards and reports using tools such as Microsoft Fabric BI to support real-time business intelligence and performance monitoring.
• Conduct user training sessions and create documentation to support the adoption and effective use of new technologies, systems, and processes.

KNOWLEDGE / SKILLS /COMPETENCY

• Excellent verbal and written communication skills, with the ability to convey complex concepts clearly to both technical and non-technical audiences.
• Exceptional organizational, prioritization, and time management skills, with the ability to manage competing priorities and adapt to changing business needs.
• Analytical mindset with the ability to define and solve complex problems, even when faced with incomplete or ambiguous information.
• Self-driven and proactive, with the ability to work independently and take ownership of tasks with minimal supervision.
• High level of initiative and accountability, consistently driving tasks to completion and delivering results.                                                                              

Requirements

EDUCATION/EXPERIENCE

• Bachelor’s degree in business administration, Information Systems, Data Analytics, or a related field.
• 5+ years of experience as a business analyst, preferably within the pharmaceutical sales and distribution industry. Industry-specific knowledge of the generic pharmaceutical sector is desirable.
• Hands-on experience with SAP S/4HANA modules (SD, FI, MM, PP, QM) and Vistex Revenue Management is strongly preferred.
• Experience working with pharmaceutical-specific processes such as Government Pricing, Medicaid, Chargebacks, Fees and Incentives or Gross-to-Net (GTN) calculations is desirable. 
• Knowledge of regulatory and compliance requirements in the pharmaceutical industry.
• Other Preferred Skills and Experience:
• Microsoft Fabric or similar platforms for data analytics, reporting, and business intelligence.
• Salesforce Service Cloud for customer support operations.
• Tracelink Serialization or similar for pharmaceutical product tracking and compliance.
• Cloud platforms such as Microsoft Azure or Amazon Web Services (AWS).
• Project management expertise, including certifications such as PMP or Agile, and hands-on experience with tools like Planview, JIRA, ALM, Microsoft Project, and Azure DevOps.
• Cloud-based AI/ML platforms such as Azure AI, Google AI, or AWS ML.
• Python, R, and SQL for data analysis, automation, and predictive modeling.
• RPA platforms (e.g., UiPath, Automation Anywhere) and implementing automation solutions.

WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the individual is:

• Frequently required to sit and/or stand, walk, talk and hear.
• Constantly required to use hands and fingers to operate office machines and equipment.
• Frequently required to reach with hands and arms.
• Occasionally required to stoop, kneel and crouch.
• Required to occasionally lift, carry, push, pull, or otherwise move objects.
• Occasional travel required between various locations in US and some international travel.

The work environment characteristics described here are representative of those that an individual encounters while performing the essential functions of this job. 

Zydus Pharmaceuticals (USA) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Zydus is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Zydus, please contact us and let us know the nature of your request.